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iphone warranty dispute

I have an iphone that is less than 6 months old. It stopped working and had to be sent to Apple. They have advised the warranty is void because there is liquid in the phone so I will have to pay £250 for the repair. I am disputing this but don't know how to go about pursuing my complaint - anyone had a similar problem?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Water ingress or damp condensation will trigger the numerous water indicators inside the phone .
    Apple should be able to show pictures of this damage .
    Or commission an independent report on the phone .
  • As stated. If water has got inside the phone then it will trigger the water indicators and void the warranty
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