Solarplicity

bellasis

We applied to join Solarplicity for our fuel in December and once the 14 day cooling period ended was given 12th January as a their supply start date. On 12th January as requested we submitted up to date meter readings. Today we had our meters read and the man said that we are still with our old energy supplier. Have tried contacting Solarplicity on the phone several times today but ended up in a long queue only then to be cut off. Wondering as they did not start supplying on the date advised can we now seek another new supplier, can anyone offer any advice please?

Sue_Williams

Exactly the same thing has happened to us.
Have you found a solution yet?
I really don’t know what to do!

Skools_Out

Sue_Williams wrote: »

Exactly the same thing has happened to us.
Have you found a solution yet?
I really don’t know what to do!

I would urge you stick to the new thread you have already created asking about this.
https://forums.moneysavingexpert.com/discussion/5887325/switch-energy-provider

Running in 2 seperate threads will only serve to confuse you and probably uncover that what you thought were your wits end actually had much more room to travel.

Not only with this thread have you bumped a 6 month old thread, but that the OP has not been back to this site for the last 3.5 months.

However, what can be seen from the OP's posts before they left was that at the time of posting, the OP had already switched to another supplier.
Odd they didn't mention that when they created this thread, their first post then for around 5 months.:cool:
https://forums.moneysavingexpert.com/showpost.php?p=74226348&postcount=9


Stange