Currys - TV - Failed to Deliver, options?

DoaM

Unfortunately the OP has been annoying and edited his posts rather than close out the thread with the actual result.

StuieUK34

Sorry, got delayed with getting back online...
Currys confirmed item out of stock on Monday, and that order was " you will be 1st when it becomes available".....
To note, the guy in store on Friday who called the other Currys team muppets, said the it would be delivered and installed by 1pm Monday after me going to the store on the Friday to say where is my unit.....

As above, Currys helpline said no unit available when I called at 4pm....
At 6:20pm, Currys guys turned up with the TV (hence case closed)...
They had it down as the last job of the day to do......
So told things by Currys, yet delivery guys had it in there van from Monday morning.....
So End result is: "I got what I ordered, although late, and from a communications point of view, Currys say 1 thing, and delivery guy says something else, but end result, got what I ordered...."

(Text removed by MSE Forum Team)

NCC-1707

Why did you delete your OP? It's considered bad manners and poor forum etiquette....but you got your result so nothing and nobody else matters I guess.

[Deleted User]

NCC-1707 wrote: »

you got your result so nothing and nobody else matters I guess.

I suspect the OP may live to regret his purchase, as I don't believe it is the "bargain" he thinks it is.

I'd love to see a link to the item he bought.

takman

Here is the deleted OP:

StuieUK34 wrote: »

Hey guys,
This stems around the "loss of bargain" rule, but I don't know much about it, just heard the term "loss of bargain"....

On Tuesday last week, I went into Currys store and placed an order with them for a TV, Bracket and fitting....
They take my money, and tell me the TV will be delivered Friday and installed Friday.

Friday comes, no TV, so I go back to the store, they call whoever they call, I'm told there Muppets, and that the order will be delivered on Monday.

Its now Monday, and no TV, so I call the main number, quote my ref, the muppets tell me the item is no longer in stock and no delivery date. I look on the website and it also shows no stock.

Sooooooooooooo, what to do...
At the time of order, the item was in stock and showing available to order online, but I went to the store instead as was buying accessories.
I did say that "appliances Direct" were also selling the same unit for £25 cheaper which they price matched (70" LG TV)...
If item wasn't available, they wouldn't have been able to take an order or full payment.

I cant get that item from anyone else unless I pay a lot more money.....

So on that note, I will be visiting the store tomorrow morning, but as it stands, I potentially could have ordered from someone else and got the item, but choose Currys, they took my money which to me, makes me believe we formed a contract to supply the goods at that cost....

Any input as to what I can do to swing things, or will it be a case of full refund, and don't make the mistake of ordering anything from Dixons Group ever again ?
Next unit they have avail is a 75" but it's £500 more.......

Cheers

It must be this TV you have bought:
https://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/lg-70uj675v-70-smart-4k-ultra-hd-hdr-led-tv-10169850-pdt.html

It's the kind of TV that someone who just sees the 70" and only cares about the size. I wouldn't say it's a bargain as it's a budget TV with a budget price for someone who doesn't really care about getting the best picture quality.

If you work it out it's about 4.8 times the area of a 32" TV, so it's like paying £250 for a 32" TV which is very much in the budget range.

[Deleted User]

takman wrote: »

It's the kind of TV that someone who just sees the 70" and only cares about the size. I wouldn't say it's a bargain as it's a budget TV with a budget price for someone who doesn't really care about getting the best picture quality.

As I suspected.

Do note that some of the original posts on this thread have also been the subject of moderator edits so probably wise not to re-post them..

custardy

Given LGs manipulation of 4k HDR marketing and their interpretation of the standard,I wouldnt given them a penny even if it was a good screen.
Having seen their lower end screens next to the competition I cant see how anyone would buy them if they saw the same.
i say this as someone who was very happy with my LG plasma and LCD before it.

ThumbRemote

takman wrote: »

It's the kind of TV that someone who just sees the 70" and only cares about the size. I wouldn't say it's a bargain as it's a budget TV with a budget price for someone who doesn't really care about getting the best picture quality.

If you work it out it's about 4.8 times the area of a 32" TV, so it's like paying £250 for a 32" TV which is very much in the budget range.

In what world is there a linear relationship between the TV size and the price??

[Deleted User]

ThumbRemote wrote: »

In what world is there a linear relationship between the TV size and the price??

It was a spurious formula I agree. However, it's still a budget TV.

AndyPix

StuieUK34 wrote: »

don't make the mistake of ordering anything from Dixons Group ever again ?

This would be an excellent idea..


Deleting the original post - not so much