Currys - TV - Failed to Deliver, options?

StuieUK34

case closed

Cheers

[Deleted User]

StuieUK34 wrote: »

I did say that "appliances Direct" were also selling the same unit for £25 cheaper which they price matched
I cant get that item from anyone else unless I pay a lot more money.....

Get your refund and order from "Appliances Direct" seems to be the simplest option? Why would you need to go elsewhere?

custardy

You havent lost any 'bargain'
You can buy it cheaper.
strange times...

BorisThomson

There are plenty of 65in models available for less, order one of them instead.

You should also buy from one of the retailers that offer a 5 or 6 year warranty, such as John Lewis or Richer Sounds.

z1a

"I'm told there Muppets," Hmmm.

societys_child

If they have no sock, they have no stock, where do you expect them to get one from?

DCFC79

Buy from elsewhere like Richer Sounds or JL.

StuieUK34

case closed

Cheers Boris, only normal answer
Plenty of 65" indeed, so I got lots of choice there, 70" not so much choice, the model I saw hit the spot, and was good on price (£1198 for an LG 70"), few quid lower at A'Direct....
They were the only 2 retailers showing that TV when I went for the order....

[Deleted User]

StuieUK34 wrote: »

it means I just accept that's how it is, as I cant expect them to get stock from somewhere ?

Correct. If they don't have the item your only entitlement is to a full refund.

You have basically lost nothing once you have that refund.

There is no "loss of bargain" that I can see..

(and you neglected to state that Appliances Direct are also now out of stock in your opening post, hence my earlier response).

DoaM

In-person sales ... unless their (note the correct spelling) T&Cs also allow the consumer to cancel the contract of sale prior to delivery of the goods, then a contract is formed and they are bound to fulfil the contract. If they can't then they must provide a remedy - a full refund is such a remedy, BUT Loss of Bargain then may come into the equation ... it would amount to damages for breach of contract.

[Deleted User]

DoaM wrote: »

a full refund is such a remedy, BUT Loss of Bargain then may come into the equation ... it would amount to damages for breach of contract.

Surely that would require at least the threat of legal action?

It's odd that only two retailers (apparently) offered this model of TV and it would be hard to show "loss of bargain" unless the same model (not simply any 70" TV) could be demonstrated as being available elsewhere but much more expensively.

Curry's is not legally required to source and provide the TV, which appears to be what the OP wanted.

We weren't provided with any link to the actual model, but I can't help suspecting the OP has had a lucky escape.