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Indigo/ipaymypcn

Hi Guys,

So i have done a search on this forum regarding this and have seen a few cases like mine with train station PCNs, but none recent since the new bylaws?

so i got the first ticket, ignored/waited for the NTK, got the NTK and sent my appeal around 26 days later from the newbies thread and got a response today...

"Thank you for your appeal against the above Penalty Notice (“PN”). We have carefully considered your appeal
however on this occasion, the appeal has been rejected for the following reason:
Please note, there is a number on each machine you can call if there is a faulty issue. Photographic can be
viewed at https://www.ipaymypcn.net
Failing to display a valid ticket or voucher on the vehicle. Therefore, the vehicle was not parked in accordance
with the terms and conditions displayed on the signage. All signage on site is approved by the BPA.
We refer your appeal of 28/01/2018, which we are treating as a formal section 10 Notice (“the Notice”) under
the Data Protection Act (“the Act”).
Please accept this letter as our formal acknowledgement and response to the Notice.
You have provided no justification for the Notice. The processing of your data is warranted.
In any event, section 10(1) of the Act does not apply in circumstances where Schedule 2, paragraphs 1 to 4 of the
Act are met, accordingly we are permitted to continue to process your data at this stage.
If this is not clear, we suggest you seek legal advice.
You have now reached the end of the appeals procedure and therefore you are now required to pay the
outstanding balance.
You should pay the total amount due as shown above within the next 7 days from the date of this letter. There
are various methods of payment available:
!!!9642; Call us on 01932 918098;
!!!9642; Pay securely online at https://www.ipaymypcn.net;
!!!9642; Pay via bank payment or transfer quoting the above noted reference; or
!!!9642; Send a payment to the address noted above (please quote the PN Number on all payments)
By law we are also required to inform you that Ombudsman Services (https://www.ombudsman-services.org) provides an
alternative dispute resolution service that would be competent to deal with your appeal. However, we have not
chosen to participate in their alternative dispute resolution service.

If payment is not received as detailed above, the outstanding Penalty Notice will be passed to our appointed debt
collection agency for further action and all costs associated with this process will be added to the amount
outstanding.
Yours sincerely
Customer Services
PCN Admin Centre

PCN ADMIN CENTRE
BACCHUS HOUSE 1 STATION ROAD ADDLESTONE SURREY KT15 2AG
TEL: T+44(0)1932 918098
EMAIL CUSTOMERSERVICES@IPAYMYPCN.NET
WEBSITE WWW.IPAYMYPCN.NET
PCN Admin Centre & https://www.iPaymyPCN.net are trading names of ZZPS Limited
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
ZZPS Limited, registered in England & Wales numbered 07846404. VAT No. 133 2637 35
IPMP APPEAL REJECTION - PENALTY NOTICE V5.DOCX "

Next step suggestions??

Cheers Guys
«13456

Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    what date did you get the ticket on the car
    Save a Rachael

    buy a share in crapita
  • hineyb
    hineyb Posts: 87 Forumite
    Car Tickrt was on 27/11/2017

    NTK was on 3/1/2018

    I responded on 28/1/2018

    And received their letter today 31/1/2018
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    shucks

    so they applied for your details to the dvla?
    Save a Rachael

    buy a share in crapita
  • hineyb
    hineyb Posts: 87 Forumite
    edited 31 January 2018 at 8:40PM
    Yeah I guess so. One bit of the NTK that worries me is the bit they may clamp The car if parked there again. The car is parked there every Wednesday when I go into the office.

    Can they clamp me?

    It says !!!8216;additionally byelaw 14(4)ii allows vehicles to be clamped, and our client may well exercise this option in further. You will be liable for all costs associated with the clamp, it!!!8217;s removal as as any unpaid penalty notices outstanding for the same VRM!!!8217;

    Thoughts?
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    clalm down!!!!!

    it seems that indigo are telling lies to the DVLA , read this https://forums.moneysavingexpert.com/discussion/5783103

    Please would you pen a letter to the DVLA , unless someone can give the correct email

    just this and fill in details

    [Your Address]

    DVLA Vehicle Record Enquiries section

    Longview Road

    Morriston

    Swansea

    SA99 1AJ

    Dear Sirs

    Re: VRM AB12 XYZ

    As the Registered Keeper of the above VRM could you advise who has accessed my personal details with regards to this marque, how often and when did the DVLA send the keeper details out. Please advise the information with regards to events between xx/xx/xx/ and xx/xx/xx.

    I understand there is no charge for this information and look forward to your speedy reply.

    Yours faithfully



    Mr Registered Keeper


    PS , they cannot clamp for ALEDGED offences , and a company lost 3/4 million fighting a clamping case a few yrs ago ,
    Save a Rachael

    buy a share in crapita
  • KeithP
    KeithP Posts: 41,219 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 31 January 2018 at 8:10PM
    You are up against an unregulated industry here.

    Whether clamping is legal or not, are you prepared to put up with the hassle if indeed your vehicle does get clamped?

    If you don't want that hassle, park elsewhere.

    You would be wise to edit your most recent post to avoid giving away the identity of the driver.

    Perhaps you third sentence should look something like:
    My car is parked there every Wednesday when the driver goes into the office.
  • hineyb
    hineyb Posts: 87 Forumite
    Changed thanks Keith.

    Hi pappa. I will send that tomo.

    Should I reply to the letter at all? I guess there is no point asking for a popla code?

    Does anyone know what is being discussed on the 2nd at House of Commons regarding parking?
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    you are now playing ping pong for 6 mths (timeout at mags) so start questioning everything and ask for POPLa code as well
    Save a Rachael

    buy a share in crapita
  • KeithP
    KeithP Posts: 41,219 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hineyb wrote: »
    Does anyone know what is being discussed on the 2nd at House of Commons regarding parking?

    www.gov.uk/government/news/boost-for-drivers-as-government-backs-clamp-down-on-rogue-parking-firms
  • hineyb
    hineyb Posts: 87 Forumite
    pappa_golf wrote: »
    PS , they cannot clamp for ALEDGED offences , and a company lost 3/4 million fighting a clamping case a few yrs ago ,

    They cannot clamp me? or they can clamp me but wont stand up in court, so i guess my plan is to string them out for 6 months, and just complain to everyone,

    if the car is parked there again and they clamp me, what shall i do then?

    Ive been reading up on the forum about other cases similar to mine, but not yet seen an outcome... anyone remember an outcome of all this from any cases?
This discussion has been closed.
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