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Sky Q recording question

tazwhoever
Posts: 1,326 Forumite


in Phones & TV
When I record some programmes on Sky Q box, it is only part recorded. I always set the time well before it starts. Some are fully recorded, which is fine.
Any ideas why some are only part recorded?
Thanks
Any ideas why some are only part recorded?
Thanks
0
Comments
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Are you manually setting the recording time? If so, why?
When you say part recorded, how much is missing?0 -
How are you setting manual recording could not see that option on my Sky Q box.0
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I go to the programme that want recorded, and press R button. Normally I do that in advance of 1 hour before.0
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When I set the record button 'R' in advance or manual for example from 1600 to 1630, it will record for this time but if the programme is running 5 mins late then it will miss the 5 mins.
Any tips?0 -
It is up to the channel to send automatic adjustments for recording.
Are you using some odd channel that does not do this?0 -
That's what I thought. But it is only recording times, eg 1600 to 1630. If it starts few minutes early or finishes few minutes late then I haven't recorded start or finish.
One way to overcome this to record the programme that starts after too.0 -
tazwhoever wrote: »That's what I thought. But it is only recording times, eg 1600 to 1630. If it starts few minutes early or finishes few minutes late then I haven't recorded start or finish.
One way to overcome this to record the programme that starts after too.
There's an option (on an HD+ box anyway) to add a few minutes at the start and finish of shows although this can cause an overlap. Shouldn't be a problem on a Q box though.0 -
Colin_Maybe wrote: »There's an option (on an HD+ box anyway) to add a few minutes at the start and finish of shows although this can cause an overlap. Shouldn't be a problem on a Q box though.
Thanks
Is there a link on google, so I can have look. It is only 3 weeks I've installed this Sky Q box (still learning).0 -
tazwhoever wrote: »Thanks
Is there a link on google, so I can have look. It is only 3 weeks I've installed this Sky Q box (still learning).
I don't even know if the Q box still has that (I'm on HD+).
On the HD+ box it's under Services>Options>Sky+Setup
If you click on Sky+HD Boxes on the following link you'll see what it looks like for mine (top, right picture):- https://skyepginfo.co.uk/HowToGuides/System-Reset.php
Edit: in fact Sky have a better page here: https://www.sky.com/help/articles/recordings-missing-the-start-or-end
This is for HD+ boxes again, apparently Q boxes don't have this.0 -
Perhaps its interfered as its recording it??0
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