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Banks and dated technology

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  • Nebulous2
    Nebulous2 Posts: 5,665 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gt94sss2 wrote: »
    The disappointing thing for me personally is that the new TSB mobile banking app is based on the new IT platform and I don't really like using it..

    It had its own thread on here at one point - but it has really annoyed me. It looks better than some other apps, but is slower and requires more inputs / key presses to do the same thing. As an example I click on my Santander app. It opens and asks for 3 numbers from my security number. I click on the TSB app and it opens a screen saying "Hello Mr Nebulous2" Then there is a "login" box I have to click/tap to get asked to input 3 characters from my memorable information.

    Now I'm sure developers know better than I do that users don't like being asked for additional inputs. Why else would I be opening the app other than to login? In my view that screen is entirely superfluous. Not only that - once I had worked out how much additional input the TSB app asks for it has become a minor irritant every time I open it.
  • karld316
    karld316 Posts: 13 Forumite
    Barclays tech is very crusty and old. They also suffered in their stress tests and they committed fraud to avoid a government bailout. They won't be around for much longer.

    Lloyds Banking Group also needs an update badly.
  • antrobus
    antrobus Posts: 17,386 Forumite
    karld316 wrote: »
    Barclays tech is very crusty and old. They also suffered in their stress tests and they committed fraud to avoid a government bailout. They won't be around for much longer....

    All our banks (or the ones that matter) passed the latest stress test. Even Barclays.

    https://www.bankofengland.co.uk/stress-testing/2017/stress-testing-the-uk-banking-system-2017-results

    No suffering was involved.:)
  • antrobus wrote: »
    All our banks (or the ones that matter) passed the latest stress test. Even Barclays.
    I think once their fraud case is done with in 2019, Barclays will not be as resilient, if they are not broken up in the process that is.
  • eskbanker
    eskbanker Posts: 36,966 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    karld316 wrote: »
    Barclays tech is very crusty and old. They also suffered in their stress tests and they committed fraud to avoid a government bailout. They won't be around for much longer.
    karld316 wrote: »
    I think once their fraud case is done with in 2019, Barclays will not be as resilient, if they are not broken up in the process that is.
    You seem to be falling into the same trap as another poster on here who also apparently equates a fraud trial next year with a presumption of guilt....
  • eskbanker wrote: »
    You seem to be falling into the same trap as another poster on here who also apparently equates a fraud trial next year with a presumption of guilt....
    And if they are found guilty then they will either be given a fine so large they can't pay it back or they will be broken up and cease to exist. It's end game for Barclays.
  • eskbanker
    eskbanker Posts: 36,966 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    karld316 wrote: »
    And if they are found guilty then they will either be given a fine so large they can't pay it back or they will be broken up and cease to exist. It's end game for Barclays.
    I wasn't commenting on the likelihood of a guilty verdict, or the scale of any applicable punishment, or their ability to survive it, just observing that there's a little legal formality, that you and your fellow Barclays-basher may not have heard of, called 'innocent until proven guilty'.

    Obviously you'll have sufficient evidence to support your unequivocal and unqualified assertion that "they committed fraud" and presumably will have shared this with the relevant authorities....
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