MMD Should I pay a dealer for fixing a faulty car?

arcon5

crmism wrote: »

I take it that you didn't have the car checked over beforehand by a recognized organization such as the RAC or AA, in which case the Buyer Beware mantra applies.

Once you've driven it off the forecourt, any problems are yours rather than the dealer's. Think about it - how could you prove the fault in the vehicle was there beforehand? If you made it down the road and got home OK, there's no reason why he should accept responsibility. You might have done anything, like off-roading, racing etc.

He's done the work to your satisfaction, presumably, so pay him.

So if you buy a gaming laptop for £1500 then a week later the mother board shorts out making the laptop unusable do you take it back to the shop or buy a new one as it worked when you first used it?

Your logic is flawed and thankfully the law agrees

d123

crmism wrote: »

I take it that you didn't have the car checked over beforehand by a recognized organization such as the RAC or AA, in which case the Buyer Beware mantra applies.

Once you've driven it off the forecourt, any problems are yours rather than the dealer's. Think about it - how could you prove the fault in the vehicle was there beforehand? If you made it down the road and got home OK, there's no reason why he should accept responsibility. You might have done anything, like off-roading, racing etc.

He's done the work to your satisfaction, presumably, so pay him.

Why would you waste your time writing nonsense like this when it’s already been covered and disproved further up the thread?

Have you ever heard the term “consumer rights” at any stage?

JillyN

You have legal rights under the Consumer Rights Act 2015. Go to Citizens Advice website for information on what to do. My daughter bought a dodgy car recently and got a full refund from the garage.:T:T

Wildbill

JillyN wrote: »

You have legal rights under the Consumer Rights Act 2015. Go to Citizens Advice website for information on what to do. My daughter bought a dodgy car recently and got a full refund from the garage.:T:T

Black and white law under CRA 2015 states if product not of satisfactory quality within 30 days of purchase your entitled to reject and get all your money back. If you choose a free repair, dealer gets one chance to repair, but you can give more or the choose to reject. One repair full stop so if a different fault occurs after the first you have no obligation to accept another repair even if different fault. Limitations act 1980 means trader is liable for up to 6 years, within 6 months of purchase burden on trader to disprove claim if matter goes to court.

Here's the rub. Enforcing legal rights takes time, money and effort. Judges at small claims county court are unpredictable. Cases can be decided not necessarily to the letter of the law, so you may find you need to appeal to the high court, which will cost more as you will then need legal representation. Plus if the trader doesn't pay or turn up, more cost and enforcement order. Sometimes compromising with the trader just makes more practical sense. Not all traders have big profit margins, so give and take can be the best option to sort things in a timely manner.

happyinflorida

Did the dealer reduce the price of the car and inform you of this fault first? I expect not.

Legally a car should be sold as road worthy. If within 2 days it's gone wrong with a major fault then I would expect the dealer to repair it free of charge.

Just because the dealer reduced the price by £200 does not give the dealer the right to charge you for a repair.

I think the dealer is acting illegally and unless you really like the car, I would insist on a complete refund and take the dealer to court unless a refund is made in full.

bisquit

If the car is from a dealer, then they have to repair the vehicle. It does not matter if it has no warranty or is sold as seen. A car can only be sold as seen from a dealer if it is sold to another trader.