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MMD Should I pay a dealer for fixing a faulty car?

2

Comments

  • arcon5 wrote: »
    Fortunately for the consumer none of this is actually true. The law is quite the opposite.

    Check out the Consumer Rights Act 2015. You have rights. Exercise them.

    Caveat Emptor no longer applies to disputes such as this.
  • minislim
    minislim Posts: 357 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 31 January 2018 at 10:44AM
    by law any reseller be it private or trade must highlight any know faults when selling. this law came in a few years ago. to protect the buyer.


    if this fault was already present when you bought the car then you are entitled to return the car for a full refund! thats if they dont offer the repair themselves.

    if not then just threaten them with trading standards and see if they change their tune!
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    donpage wrote: »
    Check out the Consumer Rights Act 2015. You have rights. Exercise them.

    Caveat Emptor no longer applies to disputes such as this.
    Yes I know..
  • REJP
    REJP Posts: 325 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    It is not fit for purpose. Don’t pay. Even better ask for your money back , leave the car and go somewhere else.
    Is this a made up question to see how many people know their rights?
    Never buy a second hand car without some sort of warranty.
  • After *two days*
    NO, don't accept.
    Unless you've been doing serious mileage or something.

    If it's a major fault in 2 days, the dealer very probably knew the problem would crop up, but was hoping it would be beyond when he's be liable for it.

    Reject the car, get your money back and go to someone more trustworthy.
  • Ask for a total refund,also if you paid by credit card you can get them involved.I'm sure the last thing he wants is bad publicity,i'd give him 24 hrs then take legal action.Whatever you do,DO NOT except anything short of a full refund and never go near him and his cheap duff motors,hopefully lesson learned.
  • Gresp
    Gresp Posts: 49 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Major fault after two days? Repair costs exactly the same amount as you knocked off the sale price? All sounds rather convenient!

    No, morally (though I'm not sure about legally) you should NOT have to pay for this repair if he sold you a dud.

    Brush up on your consumer rights, then return to this dealer and request either a free repair or a full refund. If he's still not willing to be reasonable, threaten to involve Trading Standards or create bad publicity.

    It also wouldn't hurt to get a quote from another, REPUTABLE mechanic. I strongly suspect this will be less than £200! You can then use this as extra ammo to show the dealer you won't stand for being ripped off.
  • crmism
    crmism Posts: 300 Forumite
    Seventh Anniversary 100 Posts
    I take it that you didn't have the car checked over beforehand by a recognized organization such as the RAC or AA, in which case the Buyer Beware mantra applies.

    Once you've driven it off the forecourt, any problems are yours rather than the dealer's. Think about it - how could you prove the fault in the vehicle was there beforehand? If you made it down the road and got home OK, there's no reason why he should accept responsibility. You might have done anything, like off-roading, racing etc.

    He's done the work to your satisfaction, presumably, so pay him.
  • n217970
    n217970 Posts: 338 Forumite
    Part of the Furniture Combo Breaker
    crmism wrote: »
    I take it that you didn't have the car checked over beforehand by a recognized organization such as the RAC or AA, in which case the Buyer Beware mantra applies.

    Once you've driven it off the forecourt, any problems are yours rather than the dealer's. Think about it - how could you prove the fault in the vehicle was there beforehand? If you made it down the road and got home OK, there's no reason why he should accept responsibility. You might have done anything, like off-roading, racing etc.

    He's done the work to your satisfaction, presumably, so pay him.

    Utter twaddle.
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