EE £100 Reward Card - EE not honouring deal

No-name_2

Last October I joined EE Broadband through a link on this site to get their broadband, the deal offered a £100 reward card - I've contacted EE twice about this - the first time I was told to wait longer for it to come through and now today I've been told they have no record on their systems to say I should have it and it will take 10 days to review the case? The person I spoke to gave the impression didn't sound hopeful!

Any advice please on how to deal with this - is there a contact on MSE site who can approach EE or advise on the best way of resolving this please.

boatman

https://community.ee.co.uk/t5/Offers/bd-p/Deals-offers
Maybe post on the EE board.
I presume you applied via the email(if thats the right offer?)
"Claim a £100 prepaid Mastercard (as good as cash where accepted). You're sent an email within 30 days of paying your second bill with instructions on how to claim. Do it within 60 days, and you'll get your card within a month."
https://www.moneysavingexpert.com/tips/04-10-2017/

Send MSE an email using the address in this link:
https://www.moneysavingexpert.com/faqs/where-is-my-voucher-on-my-broadbandphonetv-deal/

No-name_2

Thanks for the advice, will do now.