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PREMIUM blocking and Three

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
I made a boo boo and signed up for Amazons "TREASURE TRUCK"
This is a PREMIUM txt service that, presumably costs £'s to use
I hadn't realised this and have started to receive txt's
I have tried to stop them by txting STOP back to the number - but receive a reply "YOUR ACCOUNT IS UNABLE TO SEND PREMIUM TEXTS - PLEASE CHANGE SETTINGS" or similar
Does three PREMIUM BLOCK actually prevent ALL premium call/txt charges or does it simply block premium txts from arriving ?
ie) Should I be concerned about my next bill
I have tried to cancel this unwanted add-on on my Amazon account - but can't find it !!

Comments

  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    The premium block prevents you from sending text messages to five-digit mobile shortcodes. Irrespective of whether it blocks the reception of premium rate text messages, the sender will still bill you for messages that they send to you - irrespective of whether you receive them or not.

    If you cannot send the STOP message, contact the vendor some other way to cancel the text message subscription. The Phone-paid Services Authority has a number checker that should provide the necessary contact details.
  • Shrimply
    Shrimply Posts: 869 Forumite
    Part of the Furniture Combo Breaker
    50Twuncle wrote: »
    This is a PREMIUM txt service that, presumably costs £'s to use

    Not according to Amazon

    "Are Treasure Truck text messages free?

    Amazon does not charge for Treasure Truck text messages, however, your carrier’s standard data and message rates may still apply."
  • On your phone, install the “My3” app, or go to My3 on a web browser. There you can temporarily turn off the call spending cap, send the STOP text... you can then reset the spending cap (if you wish to).
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    50Twuncle wrote: »
    I made a boo boo and signed up for Amazons "TREASURE TRUCK"
    This is a PREMIUM txt service that, presumably costs £'s to use
    I hadn't realised this and have started to receive txt's
    I have tried to stop them by txting STOP back to the number - but receive a reply "YOUR ACCOUNT IS UNABLE TO SEND PREMIUM TEXTS - PLEASE CHANGE SETTINGS" or similar
    Does three PREMIUM BLOCK actually prevent ALL premium call/txt charges or does it simply block premium txts from arriving ?
    ie) Should I be concerned about my next bill
    I have tried to cancel this unwanted add-on on my Amazon account - but can't find it !!
    Shrimply wrote: »
    Not according to Amazon

    "Are Treasure Truck text messages free?

    Amazon does not charge for Treasure Truck text messages, however, your carrier’s standard data and message rates may still apply."

    You really do seem to make some crazy leaps over things.
    What are you basing this 'premium text service' on?
  • d123
    d123 Posts: 8,691 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    custardy wrote: »
    You really do seem to make some crazy leaps over things.
    What are you basing this 'premium text service' on?

    It’s 50Twuncle, don’t be so surprised :p
    ====
  • pmduk
    pmduk Posts: 10,655 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Why sign up for a service to send you notifications then complain when you get them? There's a difference between short-codes and premium texts.
This discussion has been closed.
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