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Help! Parking ticket blew upside down

Hi,
I have read the newbies section, but as we have already contacted Britannia Parking (BP) I am a little confused on the next stage.

We parked the car at a retail park (during Storm Brian where winds of about 70 mph were forecast), purchased a parking ticket using a bank card from the parking machine.
Left the ticket on the dash board, got the kids out of the car, went to the boot etc, went shopping and then returned to find a PCN on the windscreen (£50 within 14 or £80 after) and then noticed that the parking ticket had blown to the other side of the dashboard and was now face down.

The wife has contacted BP via their website (not sure if she gave away who was driving in the email she sent via their website form).

We have received no communication from BP, but have now received a letter from their debt collectors (DRP Debt Recovery Plus Ltd) demanding £160 within 14 days of the date on the letter.

I have read on this forum of a POPLA code, but we haven't received a POPLA code or anything else from BP?

Not sure what to do next as we don't have a POPLA code and have received no comms from Britannia, could anyone offer any help please? Thank you!

We have the original parking ticket form the parking machine and the proof that we paid via bank card on the bank statement.
«13

Comments

  • Coupon-mad
    Coupon-mad Posts: 149,581 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Email them and complain, and copy in the BPA (email is in the NEWBIES thread post #5).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    who is BP ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
    Save a Rachael

    buy a share in crapita
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    the keeper could report BP to the BPA AOS team for not replying to the appeal and not issuing a popla code

    but if BP can prove they issued one and it expired and was unused , you wont get anywhere at all

    as this is with DRP, these are the people you can ignore , they are powerless

    the chances are you would win in court for various reasons so you could stick everything in a folder for 6 years and defend this if BP ever issued an MCOL

    BP have 6 years to issue an LBC and an MCOL
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    Redx wrote: »
    the keeper could report BP to the BPA AOS team for not replying to the appeal and not issuing a popla code

    but if BP can prove they issued one and it expired and was unused , you wont get anywhere at all

    as this is with DRP, these are the people you can ignore , they are powerless

    the chances are you would win in court for various reasons so you could stick everything in a folder for 6 years and defend this if BP ever issued an MCOL

    BP have 6 years to issue an LBC and an MCOL


    are we guessing today ? I vote for https://bmpa.zendesk.com/hc/en-us/articles/212481025-Bristol-Parking-Services-Ltd

    unless told differently
    Save a Rachael

    buy a share in crapita
  • KeithP
    KeithP Posts: 41,288 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    pappa_golf wrote: »
    unless told differently

    We are told differently... in the first line of the opening post...
    Britannia Parking (BP)

    ;)
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    due to lack of editing facilities , people should not pre guess

    no POPLa code could infer a non BPA company
    Save a Rachael

    buy a share in crapita
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    I saw Britannia Parking (BP) in the first line , so no guessing was involved
  • Thank you very much for taking your time to reply and sorry for the confusion.
    BP = Britannia Parking

    Do you know of anyone that has been successful in a case similar to this after buying a ticket using bank card and ticket blowing over?

    Do you think we should contact BP tomorrow and ask for a POPLA code.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    that kind of appeal will not wash at POPLA, so NO is the answer

    arguments like that have been used in successful defences in court cases, but its not at that stage as yet

    legal arguments win at POPLA, not "what happened" on the day , but only if you could get a code

    the court supposition is always unknown as they may not even try court , so then its a moot point

    the BMPA site has information about parking companies and the likelihood (or not) of court cases
  • Coupon-mad
    Coupon-mad Posts: 149,581 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Do you know of anyone that has been successful in a case similar to this after buying a ticket using bank card and ticket blowing over?

    Everyone here! No-one PAYS these scam PCNs.

    Anyway, do the complaint email to the BPA. Told you what to do in my earlier post.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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