Britsh Gas - Alternative Dispute ResolutionF

The_Deep

I can't see any argument for the rental income/damages though unless:


For the rental Income, I live in Reading, people queue up to rent riverside flats.


For the damages, they have lied, I am asking a mere £100
.
If I ask them to resend the original quote it will not include the thermal store. They lies
But again, is not whether I win or lose, this thread is to investigate why BG recommended a very inferior ADR, and ignored the two Industry standards.


For infomation, I accepted neither quote, I had the job done by a local gas plumber for half the price.






For the damages, they lied, I am aking a mere £100.

BoGoF

So why do you think OFGEM or The EO should get involved?

Under whst category?

As far as I can see you were buying a heating system.....thats nothing to do with those two regulators.

unholyangel

The_Deep wrote: »

I can't see any argument for the rental income/damages though unless:


For the rental Income, I live in Reading, people queue up to rent riverside flats.


For the damages, they have lied, I am asking a mere £100
.
If I ask them to resend the original quote it will not include the thermal store. They lies
But again, is not whether I win or lose, this thread is to investigate why BG recommended a very inferior ADR, and ignored the two Industry standards.


For infomation, I accepted neither quote, I had the job done by a local gas plumber for half the price.






For the damages, they lied, I am aking a mere £100.

Law doesn't allow claims based on what might have happened, only for what did happen. Which is why I said that unless you had someone ready to move in (and the contract doesn't exclude loss of that type), its unlikely such a claim would be successful imo.

But theres also the issue that if you claim under contract then they have a counterclaim. If you claim via tort, you won't be able to recover pure economic loss.

Good thing you're going via an ombudsman. As for why they didn't recommend OFGEM....probably because OFGEM aren't an ombudsman, they're a regulator. As for not referring to the EO, perhaps your complaint isn't within their remit.

stuartJo1989

One thing which is strange....

Original cost = £1365.04
Updated cost = £1411.00

Price difference = £45.96

Why are you thus claiming for a "mere" £100 in damages?! AND you justify that figure by assuming that they were lying to you; maybe they just made a mistake like all humans can do?

I have lost a lot of sympathy for your potential overestimation of your losses here.... I think you've got a fair case for £45.96 (more so if there's evidence by way of a signed contract held by either you or the company). But £100?! I think you are being unreasonable there... And I think any third party will question what damages you've incurred beyond the £45.96 figure....

And that £500 rental figure.... You need evidence that you had people ready to move in, but had to push back the date due to the companies negligence. It doesn't matter about what *might* have happened, it is about what *did* happen. Did you have people ready to move in? No? Well then you didn't lose out on anything did you?!

I do find it funny how some landlords can be really anal at times though! Reminds me of my student days when I had to battle the landlord just to get hot water in the house because they wanted to save money! Fun times Putting in a claim for £600 (almost half the cost of the services) just because a probable mistake was made and the price went up by £45.96 (which would have been refunded I reckon with sufficient evidence/charisma). Oh the mirth

unholyangel

stuartJo1989 wrote: »

I do find it funny how some landlords can be really anal at times though! Reminds me of my student days when I had to battle the landlord just to get hot water in the house because they wanted to save money! Fun times Putting in a claim for £600 (almost half the cost of the services) just because a probable mistake was made and the price went up by £45.96 (which would have been refunded I reckon with sufficient evidence/charisma). Oh the mirth

The kicker is that OP doesn't seem to be accounting for the savings they've made.

Had BG not made the mistake, OP would have paid £1365. Instead they tell us they went elsewhere and paid "half the price". So saved themselves around £700 - more than enough to cover both the possible lost rent and their arbitrary claim for £100.

pmduk

How much work are you putting in for this £100? Sounds like a poor return on investment to me.

The_Deep

It ia not an investment, taking on large corporations and beating them is a hobby.

My successes include British Gas, Reading Borough Council, Santander, Royal Mail, DVLA, HMRC, Natwest, Amazon. a Housing Association, The Court Service, two landords, a tenant, HMRC, Fiat, Alfa Romeo, Argos, Thames Water, Insurance companies, and many many more.

At approaching eighty I am more or less housebound, with very little other than internet forums to exercise my brain, I have travelled extensively, visited everywhere I have wished to, and cruises are out of the question because of my wife's motion sickness.

timbstoke

Ah, so you're a vexatious litigant? Now it's starting to make sense.

BorisThomson

I expect many of The Deep's successes are organisations settling just to get rid of him.

Despite being provided with the relevant information, you've still not told us what area of your claim comes under ofgem's jurisdiction.

unholyangel

The_Deep wrote: »

It ia not an investment, taking on large corporations and beating them is a hobby.

My successes include British Gas, Reading Borough Council, Santander, Royal Mail, DVLA, HMRC, Natwest, Amazon. a Housing Association, The Court Service, two landords, a tenant, HMRC, Fiat, Alfa Romeo, Argos, Thames Water, Insurance companies, and many many more.

At approaching eighty I am more or less housebound, with very little other than internet forums to exercise my brain, I have travelled extensively, visited everywhere I have wished to, and cruises are out of the question because of my wife's motion sickness.

I find it slightly concerning you class a tenant as a large corporation.

While I admire your tenacity and vigour in your old age, I'm still of the same opinion that its a good thing you're going via the ombudsman because imo if you went to court you'd end up out of pocket with egg on your face. And (again imo) I tend to be on the sympathetic side as a poster - giving OP's the benefit of the doubt, trying to think of various arguments/tactics they might be able to use etc.