ebay not allowed to sell, please help

yasminec

Hi,
I have never had any disputes with anyone i ahve sold too but, when i try listing an item it says that there are too many disputes in the chosen category, so no one can sell in this category.
Also says that i cannot sell because i do not have a paypal account which i have,
please please anyone has an email for them as i cannot get further on the help bit but my question is not in the help part for whihc you can email them.
Has anyone had this problem?
thank you
yasmine

helliecopter_2

Sorry yasminec - not had this problem, but am curious (Just plain nosy) what are you trying to sell?

jarrod1

never had nor heard of this before - sorry

yasminec

HI all,
thanks for the reply, i have tried with all sorts, cosmetics, makeup, skincare, but no luck.
yasmine

fishingcinema

hi have you contacted live support to see if they can help you https://cschatlb-na.corp.ebay.com/chat.asp?profile=15you said that it is saying that you do not have a paypal account but you have,have you checked that there is nothing wrong with your account as i had a few similar problems a few months ago on ebay and it worked out that someone had tried to acess my account i got onto live support and they helped me sort it all out hope you get it sorted

fishingcinema

i just checked to see if the link works and it dose not so you will have to either go through ebay or google ebay live support

RFW

On certain categories, games consoles for example, you can ONLY offer Paypal as a payment method. You cannot offer any other payment method but the sell your item form still allows you to select other payment methods, so deselect cheque, postal order and other boxes checked and ensure that only Paypal is accepted for payment.

Colin2511

I dont sell make-up, but have heard of the make-up people having problems, with laconme? etc, if you copy the exact message you get on here we might be able to shed more light on it.

soolin

The rules within certain categories were changed back in the summer to say that sellers were required to have a paypal account and offer paypal for some types of sales. This includes all the health and beauty categories and the announcement is here:

http://www2.ebay.com/aw/uk/200708101038232.html

tentickles666

ive listed some make up earlier today with paypal as the only paying option if that helps at all

is it to do with refund policies?#

x

soolin

helenathena wrote: »

ive listed some make up earlier today with paypal as the only paying option if that helps at all

is it to do with refund policies?#

x

The new rules only require that paypal be offered as you did in your case, so refund policies don't come into it at all.