Prolific Academic Survey Alerts

CheckDigit

Brexit and the media Copy3

Hosted by AttentionMemoryLab UCD

£1.2515 minutes £5.00/hr 5 places remaining

MollyR

Decision making study-0323

Hosted by wanyue li

£0.90 10 minutes £5.40/hr 420 places remaining

On the opening page of the survey, it said "This survey contains several different tasks and will take you approximately 20 minutes."  Assuming this was a error, I continued;  but it took over 20 minutes - in fact, it took me about 26 minutes.

elljay

Yes it took me ages as well,  and I nearly broke my keyboard trying to hit the l key quickly assuming it wasn't working.  It also asked for full postcode which I'm not happy about as there are only 5 properties with that postcode here and also when I  to put in comments at the end it threw me out.  For 90p it wasn't worth it and I will return any future surveys like this.  AND my wrists are aching now!!!!

MollyR

Yes, I too got thrown out when I tried to put in comments at the end, so once I got back to Prolific I sent a message to the researcher that way, saying it took over twice what was paid for and asking for an additional 1.5 times the payment.

Value

I did that one too, and also wasn't happy with the question on postcodes. I tried to just put the first half of my postcode but it didn't let me. It took me 31 minutes. I've just contacted the researcher to say it didn't take me the 10 minutes they said it would as it took me about 30 minutes. I've asked them to consider adjusting the pay rate. I've also told them I think it's against Prolific's regulations to ask for information like postcode, and as it was asked for towards the end of the study it was too late to decide not to complete it. I've suggested we contact Prolific for their advice if they don't agree with me, or whether they can now adjust the pay for this task for all of us who completed it.

elljay

In the section at the end where Prolific asks if everything was ok I put no and ticked the box where it asked if I'd been asked for personal info.  But apparently postcodes are allowed as they're not personally identifiable enough.

olliebean

I also did this one, the main part of the study was clearly designed to take the entire 20 minutes stated on the first page, but this was also followed by a lengthy questionnaire which took the total time for me to 30 minutes. I have messaged the researcher asking them to increase the payment to £2.50 in line with the minumum £5/hour guidance, and have also informed Prolific as this seems like very poor practice on the part of the researcher, even if it was a mistake.

Value

I contacted Prolific about that lengthy study and I've just got a response:
Hi there,
Thank you for getting in touch with Prolific Support. Your support request has now been moved into our mediation process, during which it will be assessed by our team and we may contact the researcher to discuss a fair course of action.
While this process may take some time, rest assured that your issue will be addressed by our team and we will contact you when your case is underway.
If, in the meantime, you have any updates on your case or further information that you can provide, please do so by responding to this message.
Thank you for your patience.

CheckDigit

Resilience During Social Distancing and Self Isolation

Hosted by leicester.ac.uk

£1.2510 minutes £7.50/hr 134 places remaining

Topiary

elljay said:

In the section at the end where Prolific asks if everything was ok I put no and ticked the box where it asked if I'd been asked for personal info.  But apparently postcodes are allowed as they're not personally identifiable enough.

Easy enough to insert a random postcode. Trust the researcher revises the 90 pence payment took me a good 30mins+