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Virginmoney regular saver - unable to open due to very poor service

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Comments

  • sully1311
    sully1311 Posts: 385 Forumite
    Part of the Furniture 100 Posts Name Dropper
    I’m looking to open a regular saver on the 23rd Feb. Should I book an appointment now or is it a bit early?
  • Hydro1
    Hydro1 Posts: 33 Forumite
    Nasqueron wrote: »
    I went into the Birmingham one today just after 12, branch empty, about 5 minutes wait and they opened the account for me without fuss and even gave me a cup of coffee - no appointment. Good customer service I found. Just need to whack the money in tonight and good to go for a year.


    Next is the Nottinghamshire BS one to try but might make an appointment for that as I am over that way for a sport but don't live nearby

    Nasqueron, can I ask how, as I thought it was an "in-store" account only, with no online access ?
  • xylophone
    xylophone Posts: 45,762 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    "in-store" account only, with no online access ?

    Once set up, you can pay in by faster payment/standing order.
  • Hydro1
    Hydro1 Posts: 33 Forumite
    Thanks xylophone, that is good news. I decided not to open the account after being told it could only be opened and managed in-store/face to face.
  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 28 January 2019 at 7:44PM
    Hydro1 wrote: »
    Nasqueron, can I ask how, as I thought it was an "in-store" account only, with no online access ?


    As above, account was setup this lunchtime, I simply transferred the money in to get the January payment and put a standing order for the first of the month

    One thing to note, the regular saver thread says the max you can put in is £3250 but my paperwork says £3500. Moot now as you can only do 13 payments of £250 but if they do another issue it might be possible.

    I don't see the issue with it being opened in branch only, you won't get better than 3% at the moment for a non-current account linked regular saver. After the period ends in January you can close it in branch (they move the cash to a 1.15% regular saver in the mean time) and could open a new one.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Hydro1
    Hydro1 Posts: 33 Forumite
    Thanks Nasqueron
  • schiff
    schiff Posts: 20,319 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sully1311 wrote: »
    I’m looking to open a regular saver on the 23rd Feb. Should I book an appointment now or is it a bit early?

    I assume this is the new one nobody knows anything about. Cept you.

    It is never too early as the rest of us usually can't be dealt with immediately. You'll be OK if the new one is announced on the 23rd.
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