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Virgin Mobile Directory Enquiries Rates Thread



Directory Enquiries is head-wreckingly pricey on mobiles. Virgin Mobile refuse to give any 118 rates to their users apart from those of their preferred service 118118.

Please post on this thread what you have seen on your bills for various 118 services on Virgin Mobile so we can all divert our business to the cheapest current provider.

118118 is 75 pence

118500 is £1

And remember, NEVER, EVER allow them to put you through to the number you are searching for as they will charge the WHOLE call at 118 rates!
Devils In Skirts!

Comments

  • Pete47
    Pete47 Posts: 1 Newbie
    An elderly relative used her virgin PAYG mob to call 118118. The 2min 43 sec call cost £4.08
    With connection charge of £1.29 & 39p/min this gives cost of £2.35 so Virgin mobile's additional "fee" appears to be £1.73, but I don't see where this is published
  • I wish I'd read this before I let them put me through and it cost me £34.30 for a 15 minute call

    Anyone ever managed to get these costs back ?
This discussion has been closed.
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