Royal Mail - Redirection renewal cost

Pixie5740

CommitedToChange wrote: »

If they had renewed for a month I'd believe that - time to change the address with the bank. But a year!

You would be amazed and what people never get round to updating. In a few places I've lived, particularly rental properties, I've had new bank cards, PIN, online banking login details, payslips, you name it, coming through the letterbox even though I've been living there for ages.

kinger101

I'd forward them the link below, and tell them any mail you received in Februrary will be returned with "recipient not resident at this address".

https://personal.help.royalmail.com/app/answers/detail/a_id/8055/~/how-can-i-cancel-my-redirection%3F

Renewal costs are the same price as setting up anew, so they're not correct in their claim it was cheaper. Perhaps they were mistaken, but if not, I'd be rather concerned about them misleading you. It's bad enough they've done this without consulting you. Don't let them walk all over you just because they're family.

lincroft1710

CommitedToChange wrote: »

That doesn't really help if they don't want it deliver to them in the first place.

They may get fed up of having to collect their mail all the time, especially if the OP is "out" and thus may decide to do a redirection to their own address.

capital0ne

On a positive note they can only do this for four years

From the Royal Mail:

"If you are an existing Redirection customer you should receive an invite to renew your Redirection a few weeks before your current Redirection expires. Please note that the maximum a Redirection can run for is four years - any service already at this operational limit would not have a renewal option issued."