Unlocking my iphone 5c

mum1964

Hi
I have a apple mobile, and am with 02.
My phone has gone wrong so have taken it back to place of purchase. They have said its going to be 28 days, which i am not happy about.
So,
I have obtained a iphone 5c from my son, this is locked to ee.

I have been to the 02 shop and they said i can ring 02 th get the phone unlocked. O2 say they cant do this, i must speak to ee.

Ee wont speak to me as i am a customer of 02.

Is there a way of me unlocking the phone i have so it can be used with my 02 sim card.

d123

mum1964 wrote: »

Hi
I have a apple mobile, and am with 02.
My phone has gone wrong so have taken it back to place of purchase. They have said its going to be 28 days, which i am not happy about.
So,
I have obtained a iphone 5c from my son, this is locked to ee.

I have been to the 02 shop and they said i can ring 02 th get the phone unlocked. O2 say they cant do this, i must speak to ee.

Ee wont speak to me as i am a customer of 02.

Is there a way of me unlocking the phone i have so it can be used with my 02 sim card.

If the phone is locked to EE then only EE can unlock it.

EE have a process on their website for non-customers to phone in and request the unlock for £8.99.

If the phone is from your son’s contract he can request the unlock from EE for free.

J_B

d123 wrote: »

If the phone is from your son’s contract he can request the unlock from EE for free.

This /|\
Get your son to do it!

d123

Here’s the link to the EE page, OP’s son doesn’t even have to phone in to do it.

http://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to-use-with-another-network