Virgin Broadband

raj75

I am thinking of taking Virgin Broadband via cable, as I don't have a phone line and not planning to take one.

Anyone knows what is the peace of mind on Virgin broadband. i.e if I don't like their service, can I cancel them within 14 days of install or something like that??. I can't see anything on their terms.

darwin-rover

http://allyours.virginmedia.com/money_back_guarantee.html

Andrew_C_3

Can you go with Virgin media cable boradband without the TV? I've got sky but need to get a new supplier and i believe i can get quicker speeds via cable?

raj75

Andrew_C wrote: »

Can you go with Virgin media cable boradband without the TV? I've got sky but need to get a new supplier and i believe i can get quicker speeds via cable?

Yes, you can. Virginmedia has Broadband + Phone line for £15.50/mth, Broadband + Mobile SIM for 20/mth.

darwin-rover

You can have any of VMs services individually if you wish .

mandi

:eek: Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Please dont use Virgin !!!!!!!!!!!!!

Customer service is so bad........... connections go down . or off altogether ... I managed a whole 12 hours with them before they invoiced me for £ 65.00.............
My BF has just today cancelled .. having had no connection for 4 days , cos theye are telling him he cant get Broadband .. hes only been on a BB connection with them for 4 months !! Like who they kidding ..........

I beg you DONT DO IT !!!

raj75

darwin-rover wrote: »

You can have any of VMs services individually if you wish .

Yes, but Broadband alone costs £18/mth.

jay78

mandi wrote: »

:eek: Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Please dont use Virgin !!!!!!!!!!!!!

Customer service is so bad........... connections go down . or off altogether ... I managed a whole 12 hours with them before they invoiced me for £ 65.00.............
My BF has just today cancelled .. having had no connection for 4 days , cos theye are telling him he cant get Broadband .. hes only been on a BB connection with them for 4 months !! Like who they kidding ..........

I beg you DONT DO IT !!!

Their cable service is very good.

banger9365

mandi wrote: »

:eek: Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Please dont use Virgin !!!!!!!!!!!!!

Customer service is so bad........... connections go down . or off altogether ... I managed a whole 12 hours with them before they invoiced me for £ 65.00.............
My BF has just today cancelled .. having had no connection for 4 days , cos theye are telling him he cant get Broadband .. hes only been on a BB connection with them for 4 months !! Like who they kidding ..........

I beg you DONT DO IT !!!

i have been with them years and it's very good (virgin cable)