Engine damage on a car bought 4 months ago.

onomatopoeia99

Aylesbury_Duck wrote: »

As others have pointed out, even if you were to win the argument on root cause and fault, the other argument they will employ is that despite you hearing rattling, a bang and the car cutting out, you restarted the car and drove it home, rattling. Ultimately, it was that which trashed the engine.

To be absolutely fair, the engine was almost certainly ruined to the point of needing a crank regrind, bearings, rings, possibly pistons (turbo, if it has one) etc at the point it cut out the first time. Rattling from inside an engine it pretty much a noise of doom right then. Unless running on a castor-based oil (Castrol R etc) you have pretty much zero time before damage occurs with no oil pressure.

Not an excuse for not checking the levels regularly though.

GwylimT

Sorry if this sounds odd, but you said if you were topping up the oil regularly you wouldn't know there was a leak. Well, where do you think the oil was going.

Also knowing what is under the bonnet was part of your driving test, as was knowing how to check oil levels, replenishing screen wash etc.

Unless you 100% know what the problem is never drive a broken down car, call your recovery service and wait.

Failing to carry out basic maintenance is exactly why cars break down, being new doesn't mean it doesn't need looking after, especially a second hand vehicle.

tonyh66

good to see the oil police are out in force.

Rolandtheroadie

OP, there's companies on Ebay offering a reconditioning service for £1700-£2000.
Some of them say your unit must be serviceable, some don't mention it, so I'd assume they will all require a serviceable engine, or I'd guess there will be a surcharge.
Although I'd still be exhausting all possibilities for a repair, it may be time to look into the Ebay companies, and ask them any questions you may have.

angrycrow

What was the mileage at point of purchase and current mileage so we can see what the oil consumption was.

custardy

Rolandtheroadie wrote: »

OP, there's companies on Ebay offering a reconditioning service for £1700-£2000.
Some of them say your unit must be serviceable, some don't mention it, so I'd assume they will all require a serviceable engine, or I'd guess there will be a surcharge.
Although I'd still be exhausting all possibilities for a repair, it may be time to look into the Ebay companies, and ask them any questions you may have.

I dont see them fixing that engine for £2k

ohreally

I note the manufacturer informs oil consumption of 1l/1000km is within spec!

During normal conditions they allow 1l/1500km.

inglorius

Jaywood89 wrote: »

Hi looking for some advice.

I bought a hyundai i800 in August for 17,000 from motorpoint.

That was your first mistake

lotteryman

The oil filter crack will have got progressively worse from the time it was damaged (by the sound of it when it was fitted) so the oil loss will not have necessarily been evident until it was 'fatal'. So it could be the situation where the oil filter only leaked a small amount of oil for a considerable time and then had a catastrophic failure.
In terms of where you stand you could probably make a case under consumer law arguing that due to poor servicing at the dealer the car was not 'of merchantable quality' and given that the car was not due a service you couldn't be expected to recognise the car was leaking oil. You should expect that a car of that kind of value, and still under warranty, would last you longer than a few months. The point made about oil lights is also valid.
It could well be that if the dealer refuses to pay for the complete repair they may offer to partly fund the repair but I would stick out for a complete replacement.

Jaywood89

Mileage was 9000 at purchase
We have done around 400 miles ( we literally don’t travel far in it)

In answer to the question about not noticing where the oil was going. Noticing oil levels being low and then topping them up would take me a while to realise there was a problem logically. Like I said if I wouldn’t jump to oil leak on a new car I’d top it up a few times then start to think is this normal before I investigate and by this time the damage could
Of been done so like I said Putting all blame on me not checking the oil enough or figuring out there was an oil leak quick enough is a very much putting the fault down the end of the time rather than where the fault started (broken oil filter). My car is a 17 plate car btw realise I didn’t put that in the original comment. And if I’m honest I really can’t see how motorpoint can say this was due to poor maintenance and completely disregard the oil filter as a cause.