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Agos Encourages Bad Publicity

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  • antrobus wrote: »
    We can confirm that an Argos vehicle, driven by a DHL driver, was involved in a fatal collision with a motorcyclist this morning on the A134 in Sudbury,” he said last night.

    http://www.eadt.co.uk/news/motorcyclist-dies-at-the-scene-of-sudbury-collision-with-argos-lorry-1-4688753

    2.2 milliseconds on Google.:)

    The only reason you found that so quickly is because you work for Argos and must have had insider knowledge about the accident!



    (Just thought I'd get that in before someone else states something similar)
  • cool-dog
    cool-dog Posts: 151 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Societies child - you do realise this is a form of social media. Does that mean you are a snowflake?
  • Pollycat
    Pollycat Posts: 35,784 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Ravmantoo wrote: »
    Interesting responses, the lorry was in Argos livery and DHL tell me they do not run lorries in others liveries hence going to Argos as they are responsible for their subcontractors anyway. It appears from most of the above comments that its now acceptable to cause damage and get away with it. That's not what the Road Traffic Act states. Hope this is not too long and rambling for some.
    If you'd simply posted that an Argos van hit your car and are denying causing the damage, your post might have had better response than the rambling about 'goodwill and good publicity' and what would have happened 10 years ago.
    As for the stuff about 'monitoring suppliers'.......

    It's not a case that people think 'that its now acceptable to cause damage and get away with it'.

    Are you looking for advice or just want to have a rant?
    If you just want to rant, maybe you feel better now.
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 13 January 2018 at 8:31PM
    cool-dog wrote: »
    Societies child - you do realise this is a form of social media. Does that mean you are a snowflake?
    I certainly do not live on here . .

    and I'm too old to be a snowflake ;)

    I'd also point out that "snowflakes live on social media" is not the same as "all people on social media are snowflakes" . .
    nice try at trolling, but you obviously have trouble with comprehension . .
  • robatwork
    robatwork Posts: 7,268 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Having been up close and personal with a couple of the drivers of Argos delivery trucks lately, I'd say this wasn't surprising.

    I won't ramble....but the first driver wandered up my path, said "need to turn round and park again but this road is busy" and then muttered under his breath, I stood at the door waiting for him to come back. Was still waiting an hour later when I called them.

    Was the start of a saga that's still too raw to go into.

    Let's just say that I won't be using them again for delivering anything. Store purchases are a different story - no problems there.
  • robatwork wrote: »
    Having been up close and personal with a couple of the drivers of Argos delivery trucks lately, I'd say this wasn't surprising.

    I won't ramble....but the first driver wandered up my path, said "need to turn round and park again but this road is busy" and then muttered under his breath, I stood at the door waiting for him to come back. Was still waiting an hour later when I called them.

    You see, no disrespect to you but without some key information I can't get on board with your complaint!

    - Did the item being delivered require the truck to be parked up? (like a sofa etc)

    - Is parking ample in the area, or did they have to trek around for an hour looking for a suitable parking spot free of charges?

    - What did he mutter under his breath?

    - Was it Argos delivering the item, or did they use a courier company which could potentially be used by the company you choose over Argos in the future?

    This is why I take negative reviews with a pinch of salt sometimes...

    But I appreciate that it is "too raw to go into" so we'll leave them as rhetorical questions :)
  • Bumping this for the nay sayers and iliterati who responded to the initial post. Final damage assessor was on behalf of J R Sainsbury's and the car is now in the bodyshop and I'm driving a Outlander hire car. 3 months wait but getting there. In the meantime two large items I've not got from Argos because of their attitude.
  • bigisi
    bigisi Posts: 925 Forumite
    Ravmantoo wrote: »
    In the meantime two large items I've not got from Argos because of their attitude.

    I'm sure they'll be devastated.
  • Pollycat
    Pollycat Posts: 35,784 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Ravmantoo wrote: »
    Bumping this for the nay sayers and iliterati who responded to the initial post. Final damage assessor was on behalf of J R Sainsbury's and the car is now in the bodyshop and I'm driving a Outlander hire car. 3 months wait but getting there. In the meantime two large items I've not got from Argos because of their attitude.
    Oh dear. :whistle:
  • Pollycat wrote: »
    Are you looking for advice or just want to have a rant?
    If you just want to rant, maybe you feel better now.
    This is posted on "Praise Vents and warnings":D
    Ravmantoo wrote: »
    Ten years ago if you upset a customer they might tell 50 people, today its nearer 50 thousand, due to Facebook, Twitter and a host of interest forums
    Six weeks after it was originally posted, this thread has had around 1,500 views.

    Allowing for the fact that many of those views are by the same people returning to a thread which they are following, that still leaves at least 49,000 people still to see the negative publicity you have posted.

    Do you have tens of thousands of Facebook and Twitter followers? I sincerely doubt it ;)
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