Online Banking: is onus on user to ensure OS or software is up to date ?

demonted

!!! wrote: »

The T's and C's tell you to meet their requirements.

They then have a requirements page that lists compatible browsers, versions etc on.

It's not difficult to fathom out

As it's not so difficult to fathom out; can you please provide a link to such requirements, as I can't find this information from my own Online Bank Service, nor could I find it on the Nationwide Online Bank Service.

beefturnmail

OP see here for the list of Nationwide requirements https://www.nationwide.co.uk/support/support-articles/security/browser-help.

It response to your original q it's likely a bit of a grey area, though to be on the safe side I wouldn't use XP to access internet banking - XP is no longer supported

[Deleted User]

demonted wrote: »

As it's not so difficult to fathom out; can you please provide a link to such requirements, as I can't find this information from my own Online Bank Service, nor could I find it on the Nationwide Online Bank Service.

Who is "your own" online banking service?

So far you've neglected to say who it is

demonted

!!! wrote: »

Who is "your own" online banking service?

So far you've neglected to say who it is

Because I dont believe it necessary as I now know it is not displayed within my own Online Banking T&Cs.

Therefore, I'm requesting forum members to share their knowledge and experience and provide links to any T&Cs which specifically state that a device used to access Online Banking must be running an up to date OS rather than it be implied or interpreted.

I believe there are many user like myself that don't rush out to update their OS the moment a new one is released.

Only now am I beginning to realise the implications of not updating my smartphone: a device that's working perfectly only for it to become obsolete by its OS



Also, you've neglected to provide a link to what you claim is so easy to fathom out.

agrinnall

Thrugelmir wrote: »

RBS never invested in their systems under Godwin's leadership. Probably why they ended up in the mess that they did. As there was no immediate visibility across the whole group.

Depends what you mean by 'invested'. There was certainly a hell of a lot of money spent by Group Technology during Fred's reign, a very small part of it on me, but whether it was spent on the right things (apart from me of course :cool:) is another matter. And it's pretty clear that cost cutting measures to get rid of UK staff and outsource vital services to India were a catastrophic mistake.

[Deleted User]

demonted wrote: »

Because I dont believe it necessary as I now know it is not displayed within my own Online Banking T&Cs.

Therefore, I'm requesting forum members to share their knowledge and experience and provide links to any T&Cs which specifically state that a device used to access Online Banking must be running an up to date OS rather than it be implied or interpreted.

I believe there are many user like myself that don't rush out to update their OS the moment a new one is released.

Only now am I beginning to realise the implications of not updating my smartphone: a device that's working perfectly only for it to become obsolete by its OS



Also, you've neglected to provide a link to what you claim is so easy to fathom out.

Then we can't help if you refuse to provide information.

I've given information - if you choose to ignore or mis-interpret it then that's up to you.

If you want links, do what I did - researched it myself rather than relying on other people

badger09

beefturnmail wrote: »

OP see here for the list of Nationwide requirements https://www.nationwide.co.uk/support/support-articles/security/browser-help.

It response to your original q it's likely a bit of a grey area, though to be on the safe side I wouldn't use XP to access internet banking - XP is no longer supported

Interesting discussion. My PC is always up to date but like many others, I don't automatically update my phone's IOS as soon as there's a new release.

I see that linked article doesn't include Microsoft Edge under 'browsers we support'. Does that mean Nationwide hasn't kept up to date:cool:

Apologies for minor sidetrack.

agrinnall

badger09 wrote: »

I see that linked article doesn't include Microsoft Edge under 'browsers we support'. Does that mean Nationwide hasn't kept up to date:cool:

From the Nationwide page (my bold):

"The links below are some of the browsers we support, although they're not specifically recommended by Nationwide."

demonted

!!! wrote: »

Then we can't help if you refuse to provide information.

I've given information - if you choose to ignore or mis-interpret it then that's up to you.

If you want links, do what I did - researched it myself rather than relying on other people

!!!.... You have still neglected to provide a link to support what you claim is so easy to fathom out.


I have search my own Online Bank T&Cs and also searched Google, yet never found the answer to my query, therefore I request assistance from forum members who may of already encountered the situation I refer to, who can provide a link to their own Online Bank T&Cs which specifically state that a device used to access an Online Bank account must be running the most recent and up to OS, otherwise a claim for fraudulent transactions or theft will not be reimbursed, rather than receive an unfounded and unsupported opinion from someone like yourself.

As most Banks seem to be connected one way or another, such as the Lloyds Group or the RBS Group, I believed Online Banking T&Cs would be the same if not very similar for a number of banks within the groups.



However, !!!, I appreciate your input, you've expressed your opinion by your own volition; you're not oblidged to contribute to this thread if you don't wish to.

[Deleted User]

I've posted extracts in my posts above.

And to be as cryptic as you, one of those may, or may not, be from my bank.

If you feel so kind as to actually say who your bank is, rather than all the secrecy, then I can have a look myself as well

Why would anyone feel obliged to post a link to their own bank when you fail to mention yours is beyond me