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Are Plusnet installation and delivery charges refundable...
Dave360180
Posts: 137 Forumite
... if you cancel in the 14 day cooling off period ?
Or even better can they be added to first bill ?
I found one ooooold post on their forums suggesting it was but their t&c's suggest not.
Cheers !
Or even better can they be added to first bill ?
I found one ooooold post on their forums suggesting it was but their t&c's suggest not.
Cheers !
0
Comments
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What do the T's and C's stipulate?0
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This.
You will have to pay for any "applicable" installation charges, basically.
What does that mean for the case where installation hasn't been done yet.0 -
Migration of internet is promised within 10 working days (starting on the next working day) or 14 days, so they could have connected you before the 14th day.0
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Right, thank you. Can you select an installation date though please ?0
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So, the charges should be refundable. They confirmed in a web chat.0
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