LIDL callous behaviour
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chocolady
Posts: 107 Forumite
Not much Xmas cheer LIDL. Bought two items for my mum before she passed away just before Xmas. These haven’t been opened or touched. Called 2 ask could I get a credit note for them as can’t find receipts. Offered to provide proof of special circumstances and myself and my mum were good customers. Lidl said not interested. Very poor indeed.
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Comments
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If the items were purchased in store then there is no right to return I'm afraid.0
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Is that a rant or do you have a question?0
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Sorry for your loss but they don't need to accept the items back. I don't know what the items are but could you possibly sell them to get some money back?0
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They may not have to but under the circumstances they might be a bit kinder. Blimey you get some nasty so and so’s on here sometimes too.0
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AndyMc..... wrote: »Is that a rant or do you have a question?
Was that a sarcastic nasty comment or did you have a point?0 -
John Lewis didn’t have to but used their sensible discretion0
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Sorry for your loss but they don't need to accept the items back. I don't know what the items are but could you possibly sell them to get some money back?
My point was they could have used some reasonable discretion. I haven’t got the energy to sell them for a fiver with what I’ve been through but thanks for at least a constructive point.0 -
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