Vanilla Mastercard gift card - advice please

Hi all,

I received a Vanilla Prepaid Mastercard worth £25 for Christmas. I've had my eye on something from eBay (around £100) for a while so thought I could use the Vanilla card to go towards the cost. I assumed I would be able to transfer the funds to my PayPal account but this isn't possible as funds have to come from a confirmed bank account. Then I though there might be a way to move the funds straight into my bank account but this doesn't seem possible either, which was to be expected really. It seems that because this is a prepaid card and not a gift voucher as such, I can't redeem it as part payment for a more expensive item! It seems the only way to spend the money on the card is to buy something worth exactly £25. Has anyone else had one of these cards? Is there a way around this?
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  • Fingerbobs
    Fingerbobs Posts: 1,695 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ecm05138 wrote: »
    Hi all,

    I received a Vanilla Prepaid Mastercard worth £25 for Christmas. I've had my eye on something from eBay (around £100) for a while so thought I could use the Vanilla card to go towards the cost. I assumed I would be able to transfer the funds to my PayPal account but this isn't possible as funds have to come from a confirmed bank account. Then I though there might be a way to move the funds straight into my bank account but this doesn't seem possible either, which was to be expected really. It seems that because this is a prepaid card and not a gift voucher as such, I can't redeem it as part payment for a more expensive item! It seems the only way to spend the money on the card is to buy something worth exactly £25. Has anyone else had one of these cards? Is there a way around this?



    Not the Vanilla card specifically, but I have been faced with a similar problem with another brand of prepaid card.


    I ended up making a payment of £25 into my British Gas account on-line. That effectively converted it into money, as it just went towards my next gas bill.
  • bengalknights
    bengalknights Posts: 5,021 Forumite
    Part of the Furniture 1,000 Posts
    You can use it in store to part pay or do what i do and add to a amazon balance
  • ecm05138
    ecm05138 Posts: 17 Forumite
    Fourth Anniversary 10 Posts Combo Breaker
    Thanks for the replies, using it on Amazon or towards bills would have been a good idea. I did find a (convoluted!) way of using it to pay for my eBay item, it was a faff but I will explain what I did in case it helps anyone in a similar position.
    So I had a product in my basket that was, let's say, £100. I added £75 exactly to my PayPal balance from my own current account and then chose to pay with my Vanilla Mastercard (balance of £25) at the eBay checkout. Paypal will take money from your PayPal account balance before taking money off your card so by doing this there was only £25 to be taken off the prepaid card after the £75 account balance. Seems to have worked a treat.
    If doing this then make sure you have the exact value of the item you are buying, minus the prepaid card balance, in your PayPal account.
  • Hi I got one of these bought at Clintons cards who weren't a bit helpful when i contacted them to say I was having difficulty using them.However I have found out that you are supposed to be able to use them if the store swipes the card and then you sign for the transaction(tried in WH Smith didnt work for me) So I found that if you find a website that accepts payments by NOCHEX or one where you enter the cvc number it works.Tried Amazon payment declined £1 deducted from card so I wouldn' try there.Ended up buying a gift card from highstreetvouchers.com
  • Nochex_company_representative
    Nochex_company_representative Posts: 12 Organisation Representative
    Apologies for coming late to this discussion, I only just saw it, but I can confirm that if you need to find websites to redeem a prepaid card issued by MasterCard, or Visa, Nochex merchants can do this for you.

    Maybe a little late for the original poster, but hopefully helpful for anyone trawling the site at a later date!
    Official Company Representative
    I am the official company representative of Nochex. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Only 6 months later - I'm sure OP has done nothing and was waiting your reply... :)
  • I got a stack of these when they were ~£44 for a £50 value card at Wilkinsons last year.

    Vanquis weren't best pleased that I paid my card bill using them (having used said card to purchase them). Blocked me from accessing the online payment page "for security reasons" after I'd done 8 or so.

    Complaints department eventually unblocked me, but I put all 20+ through through the automated telephone system. Then got an angry message from them about how I shouldn't have done that :rotfl:

    As above they are a massive faff to use though, particuarly for genuine customers! Paying Amazon/Gas/Tax etc above is a good workaround!
  • I got a stack of these when they were ~£44 for a £50 value card at Wilkinsons last year.

    Vanquis weren't best pleased that I paid my card bill using them (having used said card to purchase them). Blocked me from accessing the online payment page "for security reasons" after I'd done 8 or so.

    Complaints department eventually unblocked me, but I put all 20+ through through the automated telephone system. Then got an angry message from them about how I shouldn't have done that :rotfl:

    As above they are a massive faff to use though, particuarly for genuine customers! Paying Amazon/Gas/Tax etc above is a good workaround!

    The reason Vanquis wouldn't be pleased is not because you were paying with such cards, but because you were buying these cards using your Vanquis card.

    It's classed as a cash advance, the fact Wilkinsons didn't categorise it as such doesn't mean the lender can't stop you from obtaining cash advances if they find out that's what you are doing! I'd imagine Vanquis will have a very low cash advance limit, with high charges and you essentially circumvented this breaching your agreement, leading to the block.
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The reason Vanquis wouldn't be pleased is not because you were paying with such cards, but because you were buying these cards using your Vanquis card.

    It's classed as a cash advance, the fact Wilkinsons didn't categorise it as such doesn't mean the lender can't stop you from obtaining cash advances if they find out that's what you are doing! I'd imagine Vanquis will have a very low cash advance limit, with high charges and you essentially circumvented this breaching your agreement, leading to the block.

    How would Vanquis have known what the OP purchased?

    Card providers don't get a copy of the purchase receipt. They don't know specifically what we buy.
  • System
    System Posts: 178,285 Community Admin
    10,000 Posts Photogenic Name Dropper
    Pay something you'd pay normally e.g. broadband.

    If you do it before the monthly bill is generated it will put the account in credit for that amount.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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