Fedex invoive 5 months after purchase

George_Michael

malkie76 wrote: »

This website tends to take a dim view on those who encourage tax evasion - no matter how small the amount.

I don't think that there is any tax evasion involved as FedEx would already have paid what was due and are simply trying to get this money back along with their fees for paying the tax to HMRC.

sheramber

Fedex will pass the debt to a collection agency

usefulmale

sheramber wrote: »

Fedex will pass the debt to a collection agency

And then what?

The collection agency has exactly the same power to collect as Fedex do. None.

stuartJo1989

usefulmale wrote: »

And then what?

The collection agency has exactly the same power to collect as Fedex do. None.

Errm, I have to say but with you and Computersaysno I feel like I've stepped into the twilight zone!!

MataNui

powerful_Rogue wrote: »

As FedEX state on their site

Dosnt matter one little bit what the Fedex website says. The OPs contract is not with FedEx. In fact they may not even of known Fedex would be the carrier.

Also. Although you are correct with it being the importers responsibility to pay the duty the admin charge Fedex add is bunk. If you are quoted £30 for international shipping then that is international shipping and would be expected to be a door-to-door service unless explicitly stated otherwise. In other words at that point the carrier knows 100% that they will have to provide customs clearance for the package so any admin charges relating to that would be known and should also be specified upfront. Billing an additional afterwards is effectively misleading on the original price (forgetting about the duty part of it for the moment) if the actual cost of postage (as known by the carrier at the time of agreeing to purchase the item) would of been £42 (for example) plus any duty. The difference could (probably would) of caused the purchaser to NOT go ahead with the transaction at the true (and known by the carrier) cost rather then the advertised cost. Pretty sure there is a name for that sort of trick.

As i said. Many times i have disputed these charges (but offered to pay the duty) and in every case they remove the admin charge without question.

visidigi

MataNui wrote: »

As i said. Many times i have disputed these charges (but offered to pay the duty) and in every case they remove the admin charge without question.

Yeah thats fine - but don't go complaining when FedEx puts its rates up 4.9% (for 2018). They're doing it because of people like you making it more expensive for them to do business.

You are more than able to clear it yourself if you set up suitable brokerage facilities - but you wont because you know thats way more expensive than the FedEx or UPS handling fee.

There's a very good reason the big carriers have invested in landed costs businesses - importing will soon show every cost upfront - including those shipments which you can currently under-declare and risk getting away with - that practise will soon stop.

I love how the internet makes people think there is lower costs in doing business - 2018 - the year the 'free' shipping leopard will change its spots.

MataNui

visidigi wrote: »

Yeah thats fine - but don't go complaining when FedEx puts its rates up 4.9% (for 2018). They're doing it because of people like you making it more expensive for them to do business.

Well, i wouldnt would i because then the cost of delivery advertised would be the actual cost. Unlike now when the cost they advertise can be half the actual cost (ignoring the tax). They know EXACTLY what that delivery will cost (advertised cost plus the standard admin fee they invoice later) so that is what they should be advertising as the cost when you buy the product. To advertise the cost as £x then after the service say 'well actually the cost is £x plus £12, so you owe us £12' is dishonest. Imagine if this was standard practice in other sectors. You buy a car with a screen price of £20k, a week after taking delivery you get an invoice demanding an additional £10k. Its deliberate dishonest and misleading advertising of price. They know the true cost but choose to quote you a sucker price to get your business.

If they want to advertise the true cost of the door-to-door service they are quoting then that perfectly fine by me. They wont though because they know that the number of retail customers that would tell them to !!!! off and try to find the product a bit closer is much larger that the number who currently know they have no legal basis for the 'admin' charge and tell them to shove it.

The only other option they would have really is to tell you upfront that its not a door-to-door delivery and you would need to arrange clearance/UK delivery yourself. Then watch their entire market for retail international deliveries collapse.

visidigi

MataNui wrote: »

Well, i wouldnt would i because then the cost of delivery advertised would be the actual cost. Unlike now when the cost they advertise can be half the actual cost (ignoring the tax). They know EXACTLY what that delivery will cost (advertised cost plus the standard admin fee they invoice later) so that is what they should be advertising as the cost when you buy the product. To advertise the cost as £x then after the service say 'well actually the cost is £x plus £12, so you owe us £12' is dishonest. Imagine if this was standard practice in other sectors. You buy a car with a screen price of £20k, a week after taking delivery you get an invoice demanding an additional £10k. Its deliberate dishonest and misleading advertising of price. They know the true cost but choose to quote you a sucker price to get your business.

If they want to advertise the true cost of the door-to-door service they are quoting then that perfectly fine by me. They wont though because they know that the number of retail customers that would tell them to !!!! off and try to find the product a bit closer is much larger that the number who currently know they have no legal basis for the 'admin' charge and tell them to shove it.

The only other option they would have really is to tell you upfront that its not a door-to-door delivery and you would need to arrange clearance/UK delivery yourself. Then watch their entire market for retail international deliveries collapse.

You are living in la la land with this view - nothing will collapse. It will just take longer and cost more because 'you didn't agree to a fee'.

Your examples are all irrelevant - you don't engage the carrier - the shipper does. The shipper says who will pay the taxes - they define the recipient and that's when the likes of FedEx come to you, if you refuse the shipper is ultimately liable. The fee you refer to changes according to the value of the goods, so the carrier cannot know EXACTLY what will be charged - as customs assess based on the data provided on the shipping data which can be superseded by an inspection and revaluation - its not as simply as you like to make it sound.

If anyone is dishonest here its the retailer/supplier, not the carrier. Any thought that the carrier is somehow deceiving the end recipient for a contract you openly state they did not enact shows just how flawed your arguments are.

International couriers (not just FedEx) became strict already (FedEx, UPS, Parcelforce etc all now hold packages and won't pre-clear for you if over a certain amount of value (differs per carrier)).

So the exact thing you mention is already happening and it will only get worse - you will either start paying upfront (which already sees a massive % of checkout drop outs) or it gets held till you settle the outstanding balance or have an upfront payment account setup.

Logistics companies can't afford this 'they always waive the fee' attitude. The sums simply do not add up, no matter how much of a default behavior you think everyone else should adopt.

Computersaysno

visidigi wrote: »

If anyone is dishonest here its the retailer/supplier, not the carrier.


Logistics companies can't afford this 'they always waive the fee' attitude. The sums simply do not add up, no matter how much of a default behavior you think everyone else should adopt.

I agree...the seller lies to keep the price low and by the time you find out it's usually too late.


I don't want everyone to stop paying the logistics company...in fact I want most to continue to pay so that I don't have to.....




....so I now realise I should have told the OP to pay up!!!!!! lol

Computersaysno

OP you should pay up immediately..or you will be arrested, imprisoned and lose your house and family....