Admiral Insurance

dave_rees

Im looking to renew house insurance and Admiral Platinum thro MSE is very good price - BUT looking at reviews re customer service on Trustpilot the reviews are awful - and its putting me off - anyone had experience of Admiral or of the quality of trust pilot reviews? advice greatly appreciated

OnanTheBarbarian

Admiral = Ryanair

dave_rees

ah ok - yet money supermarket rating score is very high? any recommendations please?

Quentin

Hiscox - though their excellent service is reflected in the price

EdGasketTheSecond

Nearly all insurer reviews are terrible. LV aren't too bad.

csgohan4

Chubb is another premium house insurer, you generally get what you pay for. Look at the T+C for example for Hiscox, very little in terms of exclusion criteria compared to Admiral

worried_jim

Home insurance up for renewal on Saturday, Admiral wanted 20% more than last year. Told them the best price available via a popular comparison site and lo and behold now paying less than last year. A pleasure to speak to.

ThePants999

I've been with Admiral for years, and I get worried jim's experience every year. Their renewal quote is always crap, I get competitive quotes, I call them up and they match, so they're always the most competitive for me. Apart from that being a bit tedious, I have no complaints about their customer service. However, I've never needed to claim, so no experience on that front (Slight lie - I had to claim for windscreen replacement once - that was easy. But windscreens are different from normal claims.)

Raging_Bull

I have also been with them for years. They have always beaten quotes from others when the policy comes up for renewal (though you have to ring) and helped sort out a claim without any hassle.

EdGasketTheSecond

With house insurance its not the renewal process though that you want to judge an insurer on, it's will they actually pay up if you have a loss and handle the claim without a lot of bother.

Chris_Turk

Hi . Reviews put me off too! went on money supermarket and found a better deal with more than . They seem to give you more quotes than compare the market . I saved nearly £550 on home insurance for better cover . Chears .