Halifax Clarity don't need to be notified

Ballard

My card was declined a few times in a row on a recent trip to Chile. I rang customer services (via Skype) and they said that they hadn't blocked it so it was a local issue. The payments were pending on my statement for a few days but then disappeared.

The operator did ask whether I'd informed them of my travel plans (which I had).

Later during the holiday I tried to use it to pay a hotel but it was declined but the owner said something in Spanish and arranged for the payment to be taken as 'cardholder not present' which worked first time. I assume that it's not uncommon for cards to be declined there.

Gloomendoom

Ballard wrote: »

Later during the holiday I tried to use it to pay a hotel but it was declined but the owner said something in Spanish and arranged for the payment to be taken as 'cardholder not present' which worked first time. I assume that it's not uncommon for cards to be declined there.

Had the same thing happen to me, only nowhere so exotic. A pub in Wales.

eDicky

Gloomendoom wrote: »

For me, time and money isn’t so tight that I can’t afford two minutes and 6p on a phone call.

Me neither, if I could ever be confident of resolution within a two minutes phone call...

Biggles

eDicky wrote: »

Me neither, if I could ever be confident of resolution within a two minutes phone call...

and if you could be confident it would only cost 6p from Cambodia...