Virgin Media, Worth Sticking With?

DavidJonas

I have Virgin Media broadband and landline.

This costs £55.40 a month, recently up from £52.26.

It seems like a lot of money to me, just for broadband and landline. But it is fast and Virgin have just sent me a link to request 100mb speed.

Am I paying too much do you think? I don't want pay tv.

The way I understand it Virgin are the only company to offer this sort of broadband speed. In which case I don't have much choice!

We use a lot of data. But 60mb has been okay, wouldn't notice the difference with 100mb I imagine. Is there a downside to requesting the speed upgrade?

AndyPK

don't request the speed upgrade.


Tell them you want to leave because its too expensive. and that company x can do it for £22 (do your research).


This is was I did and I screwed um down to £25/month for 50mb and phone.
Took about 3 calls (as they never quite honour what they say)


You might not get it down that far though

DavidJonas

£25! That seems like very good advice.

I rang TalkTalk and they can apparently give us 76mb broadband, free evening calls and a free tv box for £30 a month, for 18 months anyway, and then £46, which is still cheaper than Virgin.

Will now ring Virgin and see what they will offer. Will switch though, if they don't match it. Why pay more?

[Deleted User]

Any call extras with that?

Seeing as VM's base price for 100mb BB and Phone is £34 for 12 months, then £45 thereafter

AndyPK

well you need to be a bit careful. Hang on.... You are only interested in their price to knock VM down

I tried to sign up to talktalk and I don't think I would again!
Terrible phone operators and service

Vodafone is another alternative, but poor billing and connection.

Don't forget that with all other operators 76Mb means upto 76. They should provide you a minimum guaranteed speed.


See

https://www.uswitch.com/broadband/

also have an app

AndyPK

Quote the vodafone £25 38mb at them.

Say you aren't interested in a fast connection and 38mb is adequate for your needs.

They should offer you a 50 or 60 mb deal. Once you have knocked them down, you can always inquire how much they can do 100 for if you want.


And don't be in a rush to agree to them, if it isn't the price you want

sillygoose

I just had the same offer. I don't trust Virgin one inch.

Isn't this free upgrade to 100mb just to distract you from them offering 50mb cheaper shortly?

50mb has been plenty for me, its rarely the actual connection speed that hold people back, its the speed of the source website that is sending you the data that is the limiting factor. Even 1000mb won't make an overloaded streaming site work any better.

Looks like I need to start investigating current VM package prices and haggle again, I want to stay with virgin as I am in a good cable area but they charge too much.

AndyPK

sillygoose wrote: »

I just had the same offer. I don't trust Virgin one inch.

Isn't this free upgrade to 100mb just to distract you from them offering 50mb cheaper shortly?

I don't think I have ever seen VM slash prices nationally.
Mind you, I didn't think BT would!

VM offer the speed upgrade yearly. The possible trick is to lock you in for another 12 months. And they are trying to get people off the 50mb packages

sillygoose

AndyPK wrote: »

I don't think I have ever seen VM slash prices nationally.
Mind you, I didn't think BT would!

VM offer the speed upgrade yearly. The possible trick is to lock you in for another 12 months. And they are trying to get people off the 50mb packages

Could it also me a marketing ploy with the watchdog saying now at least 50% have to get the typical speeds they advertise, upgrading some 'easy' customers on good cable won't cost them anything much but will get their claimable average higher than the competitions?