Reclaiming a DD duplicate account payments

zenith23

eddddy wrote: »

Your explanation of what happened is a bit unclear.

• If you took out 2 karate club memberships out for one person by mistake - it is simply your mistake, and you have no basis for claiming anything back.

Well we didn't ask them to open up another DD account! they seem have asked us to open another (they would have handed over a form for us to fill out to do this) it isn't the same DD being processed twice.

• If the karate club misrepresented something (lied), or breached the contract, you can claim your money back from the karate club - through the small claims court, if necessary.

Yes it's looking like this is the way forward from what I'm now understanding

• From your description, it doesn't sound like any mistakes were made with the DD, so a DD indemnity claim isn't appropriate - but if you do convince your bank to make an indemnity claim, the karate club might take legal action against you to get the money back.

it's either a mistake on their part for asking for another DD account to be opened up or they've done it deliberately by suggesting the other one didn't work (they could simply not on top of their accounts a bit like us for not checking earlier)

Did you get written contracts from the karate club? If so, you probably need to read them to find out how to cancel etc.

I'm not sure. The club is wound down last year and is no longer operating, but the owner has still continued to happily take the money until I cancelled last month. I find this at least very suspicous of their motives.