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Ebico/Robin Hood Energy question

24

Comments

  • Anthorn
    Anthorn Posts: 4,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    squiggles wrote: »
    I went onto the cheap energy club site and it wanted too much of my own details and not only the annual kWh usage. I would have to make an account with them before it would give me a price comparison so I didn't bother.

    I understand your apprehension but I can say that I never hear from MSE Cheap Energy Club unless the filters I have set flag a reply. But you know they are selling a product and no doubt make a profit but they do also offer 25 quid cash back on a lot of tariffs which makes it pretty much unique.
  • @squiggles
    A excellent comparison site and one that does not store any details and only asks for the bare minimum necessary to calculate the cost is the Citizens Advice Bureau https://energycompare.citizensadvice.org.uk/
  • EachPenny
    EachPenny Posts: 12,239 Forumite
    10,000 Posts Combo Breaker
    gsmlnx wrote: »
    @squiggles
    A excellent comparison site and one that does not store any details and only asks for the bare minimum necessary to calculate the cost is the Citizens Advice Bureau

    uSwitch will also allow you to do a comparison without giving your email address or phone number. The first page implies an email address is required (by stating the phone number is "optional"), but if you just enter your postcode (or one from a nearby street) then it will allow you to proceed to the next page.
    "In the future, everyone will be rich for 15 minutes"
  • EachPenny
    EachPenny Posts: 12,239 Forumite
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    Anthorn wrote: »
    As I have already pointed out, Ebico at this time are uncompetitive and several suppliers are cheaper at this time according to MSE Cheap Energy Club for my region, Eastern. They and RHE would be silly to increase prices because that would probably result in a mass exodus of customers except those who blindly stay with Ebico in the mistaken belief that they are getting their energy for the cheapest price.
    And as has been pointed out many times as well, that applies for your own personal usage, not for all customers. Many Ebico customers will be getting their energy for the cheapest price, their belief is not mistaken.

    It is out of order to spread false information on a board intended to help people find the cheapest energy supply. The method of finding out who is the cheapest supplier for any given set of circumstances is clear and agreed on by the majority of the regulars on the forum. Claims that a particular supplier is not the cheapest or is "uncompetitive" need to be accurately made and in context.
    Anthorn wrote: »
    Curious though that Ebico still cling to their tag-line, "The only UK energy provider dedicated to fighting fuel poverty". That makes me laugh. Like for example making the Zero tariff only for credit customers while those more likely to suffer fuel poverty, those on the prepay tariff had to pay more? Prior to the change to RHE all prices were the same. Certain people might call that criticism "irrational"!

    Ok, your criticism is "irrational". Happy? :)

    As has been explained countless times by many posters, maintaining a Zero SC prepay tariff was not viable following the Government's introduction of a price cap for prepay tariffs. If you have evidence to the contrary please supply it to back up your criticism.
    "In the future, everyone will be rich for 15 minutes"
  • squiggles
    squiggles Posts: 1,635 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    gsmlnx wrote: »
    @squiggles
    A excellent comparison site and one that does not store any details and only asks for the bare minimum necessary to calculate the cost is the Citizens Advice Bureau https://energycompare.citizensadvice.org.uk/

    Done a comparison using this site.

    For payment upon receipt if quarterly bill, like I have already, Ebico zero.

    For monthly direct debit, solarplicity saving £85 per year.

    That's quite a saving but I like my bills quarterly as I find it easier to budget for. Sounds crazy I know but my biggest usage is winter bills, obviously, the timing coincides with my 2 free months of poll tax which helps me square up my finances.
  • squiggles
    squiggles Posts: 1,635 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    EachPenny wrote: »
    uSwitch will also allow you to do a comparison without giving your email address or phone number. The first page implies an email address is required (by stating the phone number is "optional"), but if you just enter your postcode (or one from a nearby street) then it will allow you to proceed to the next page.

    Using this comparison site it says I could save £5.13 per year with first utility.

    I'm quite happy with my service from Ebico/Robin Hood. I like the ease of use and no hassle quarterly billing system.
  • Anthorn
    Anthorn Posts: 4,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 December 2017 at 6:59PM
    EachPenny wrote: »
    And as has been pointed out many times as well, that applies for your own personal usage, not for all customers. Many Ebico customers will be getting their energy for the cheapest price, their belief is not mistaken.

    It is out of order to spread false information on a board intended to help people find the cheapest energy supply. The method of finding out who is the cheapest supplier for any given set of circumstances is clear and agreed on by the majority of the regulars on the forum. Claims that a particular supplier is not the cheapest or is "uncompetitive" need to be accurately made and in context.

    Ok, your criticism is "irrational". Happy? :)

    As has been explained countless times by many posters, maintaining a Zero SC prepay tariff was not viable following the Government's introduction of a price cap for prepay tariffs. If you have evidence to the contrary please supply it to back up your criticism.

    In fact Ebico's letter referred to the Zero standing charge tariff being cheaper than that previously provided by SSE and available only to credit customers.At the same time they announced that a new Prepay tariff also cheaper than the previous SSE tariff with a standing change would be introduced but more expensive than credit customers had to pay.. The point here is that under SSE prices were the same regardless of the method of payment but under RHE prices became differential according to the method of payment. We may speculate that SSE were able to absorb the price differential but RHE could not do so because they were strapped for cash and that was reflected in the whopping 17% price rise for its own customers!
    https://ebico.org.uk/ebico-news/new-cheaper-gas-and-electricity-tariffs-under-the-new-partnership-with-robin-hood-energy/

    But now the gov is proposing a cap on variable tariffs. Does that mean that by your standards Ebico/RHE will now get rid of the Zero tariff because that's uneconomical too?
    http://www.bbc.co.uk/news/business-41592200

    The rest of your post and your previous posts are just rehashes of what you said before and not only in this thread. I think everyone will be getting the message that you are blindly promoting Ebico regardless of what they've done or the possibility of what they may yet do. At least I provide evidence that what I say is true!

    It's just a shame that I can't quote the critique about RHE and its whopping 17% price increase at a time when other suppliers were increasing prices by 6%. That article was pulled. I suppose being a local government could have its advantages!
  • EachPenny
    EachPenny Posts: 12,239 Forumite
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    squiggles wrote: »
    I'm quite happy with my service from Ebico/Robin Hood. I like the ease of use and no hassle quarterly billing system.
    If you are happy then that is the most important thing, regardless of what other people might say.

    Just in case you didn't know, Ebico/RHE allow you to pay your quarterly bill by direct debit and still benefit from a direct debit discount. It means you only pay for your energy after you get the quarterly bill but can still save a few quid. There is plenty of time between the bill being produced and the DD being taken to check the bill and ask them to amend it if it is wrong.
    "In the future, everyone will be rich for 15 minutes"
  • EachPenny
    EachPenny Posts: 12,239 Forumite
    10,000 Posts Combo Breaker
    Anthorn wrote: »
    In fact Ebico's letter referred to the Zero standing charge tariff being cheaper than that previously provided by SSE and available only to credit customers.At the same time they announced that a new Prepay tariff also cheaper than the previous SSE tariff with a standing change would be introduced but more expensive than credit customers had to pay.. The point here is that under SSE prices were the same regardless of the method of payment but under RHE prices became differential according to the method of payment. We may speculate that SSE were able to absorb the price differential but RHE could not do so because they were strapped for cash and that was reflected in the whopping 17% price rise for its own customers!
    Who knows. But in what way is any of that relevant to the current discussion?
    Anthorn wrote: »
    But now the gov is proposing a cap on variable tariffs. Does that mean that by your standards Ebico/RHE will now get rid of the Zero tariff because that's uneconomical too?
    That is something I'm quite fearful of, which is why I've been following the news on the subject closely and also written to my MP to raise the issue. I've also posted a couple of times on this forum on the subject of the cap potentially having that effect. Feel free to look for those posts, I've got more interesting things to do at the moment.
    Anthorn wrote: »
    The rest of your post and your previous posts are just rehashes of what you said before and not only in this thread. I think everyone will be getting the message that you are blindly promoting Ebico regardless of what they've done or the possibility of what they may yet do. At least I provide evidence that what I say is true!

    I'm suggesting what other forum members like footyguy, Hengus, molerat and gsmlnx do.... to keep an open mind and use a comparison site to find the cheapest deal for your individual circumstances.

    In what way is that "blindly promoting Ebico"?

    You have made it clear "I have never made a secret of the fact that I don't like Ebico" thereby demonstrating that you are unable or unwilling to express an unbiased opinion in connection to them. If there is any 'message' for people to get, then it is that in a nutshell.
    "In the future, everyone will be rich for 15 minutes"
  • Anthorn
    Anthorn Posts: 4,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    EachPenny wrote: »
    Who knows. But in what way is any of that relevant to the current discussion?


    That is something I'm quite fearful of, which is why I've been following the news on the subject closely and also written to my MP to raise the issue. I've also posted a couple of times on this forum on the subject of the cap potentially having that effect. Feel free to look for those posts, I've got more interesting things to do at the moment.



    I'm suggesting what other forum members like footyguy, Hengus, molerat and gsmlnx do.... to keep an open mind and use a comparison site to find the cheapest deal for your individual circumstances.

    In what way is that "blindly promoting Ebico"?

    You have made it clear "I have never made a secret of the fact that I don't like Ebico" thereby demonstrating that you are unable or unwilling to express an unbiased opinion in connection to them. If there is any 'message' for people to get, then it is that in a nutshell.

    Just one question in reply: Where are your facts and where is your evidence to support what you say?
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