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I pad activation lock
Comments
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You wont get apple to remove the activation lock unless you can provide proof of purchase.
Its as simple as that
That is what apple told me and when we cleared my dad's house although he kept his paperwork in good order there certainly wasn't a proof of purchase for his i padThe mind is like a parachute. It doesn’t work unless it’s open.:o
A winner listens, a loser just waits until it is their turn to talk:)0 -
my other question is how did the authentication lock activate, the message that came up said the owner of the i pad used find my phone - strange seeing as my dad never had an i phone and died over 5 years ago:(The mind is like a parachute. It doesn’t work unless it’s open.:o
A winner listens, a loser just waits until it is their turn to talk:)0 -
That might have been some sort of hack attempt, purely coincidental.0
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Also, I had understood that every Apple device (certainly the ones sold via Apple shops) can be tracked right back to the purchaser via the serial number.0
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when i spoke to apple support she asked for serial number and i also confirmed my dad's email address but she went away to speak to supervisor and then came back and said nothing they can do without proof of purchaseThe mind is like a parachute. It doesn’t work unless it’s open.:o
A winner listens, a loser just waits until it is their turn to talk:)0 -
can you restore through i tunes at all?
i have an i tunes account and i can get the i tunes symbol up on the i pad when i re-boot but i need to get a computer that i can access my i tunes account on, this one, an acer doesn't workThe mind is like a parachute. It doesn’t work unless it’s open.:o
A winner listens, a loser just waits until it is their turn to talk:)0 -
^^ No I'm really sorry but unless you have that proof of purchase you are not using that device.
Honestly - there is no way 0 -
Thanks for everyone's help anywayThe mind is like a parachute. It doesn’t work unless it’s open.:o
A winner listens, a loser just waits until it is their turn to talk:)0 -
A hand-written receipt is a proof of purchase, is it not...?0
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CardinalWolsey wrote: »A hand-written receipt is a proof of purchase, is it not...?
In this context, I very much doubt it.0
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