Laptop so slow? Should I do a Restore to Factory Settings? Windows 7 See screenshots

joe565

Hello

My laptop has been running so slow and I'm thinking of Restoring it back to factory settings. Don't have any disks though so can it still be done?

Obviously need to do a back up as I've loads of photos etc and if I take these off my laptop would that help?

I'm used a Toshiba Satellite C660-108 laptop, Windows 7 and wondering would a Restore help?

I'll attach three screenshots which might be helpful?

AndyPix

Although there a few factors there which could slow it down, i see nothing serious enough to warrant a reinstall.


The most common cause BY FAR of a slow machine is malware.


So first, run this :


https://www.malwarebytes.com/ (free version)


And then this :


https://www.malwarebytes.com/adwcleaner/ (first click scan, and then click clean)


Let us know how you get on


Edit : I would strongly suggest you remove AVG

joe565

AndyPix wrote: »

Although there a few factors there which could slow it down, i see nothing serious enough to warrant a reinstall.


The most common cause BY FAR of a slow machine is malware.


So first, run this :


https://www.malwarebytes.com/ (free version)


And then this :


https://www.malwarebytes.com/adwcleaner/ (first click scan, and then click clean)


Let us know how you get on


Edit : I would strongly suggest you remove AVG

Thanks for this! See malwarebytes screenshot below. 209 seems alot!! So do I click save or quarantine (sorry am newbie lol)

I'll do the other adwcleaner now soon and remove AVG

AndyPix

Quarantine - then reboot

ChesterBarnacle

Help to show the disk use on the task manager, basically cpu, memory and disk
are the 3 key things regards performance.

I show all processes too then click on the top of each of the three columns to see what is using what most.

Looks like some CieoNet toolbar is installed and that looks like the culprit.

joe565

AndyPix wrote: »

Quarantine - then reboot

All done now. Keep getting this pop up box - see bottom right of screenshot and not sure what settings should be?

I've removed AVG, so is Malwarebytes enough on it's own?

joe565

ChesterBarnacle wrote: »

Help to show the disk use on the task manager, basically cpu, memory and disk
are the 3 key things regards performance.

I show all processes too then click on the top of each of the three columns to see what is using what most.

Looks like some CieoNet toolbar is installed and that looks like the culprit.

Can't find the toolbar anywhere to uninstall. I'll do screenshot of programs

The_Ang

I experienced the same thing. I had tried a lot of ways, including that virus and malware things, but finally:

1. backup all data
2. restore factory setting
It works well then. Good luck. I know how frustrating it is.

AlSto

Better still, swap the current HDD for an SSD. Such as this Kingston SSD A400 for £40 and maybe swap out the 1 GB RAM module for a 2 GB RAM module £8

Ten to fifteen minutes to swap both.

No need to back anything up, as it will be stored on the old hard drive.

Just install Windows 7 to the SSD and then move your stuff over from the old drive.

Will solve any problem with slowness and improve the performance of your laptop considerably.
Mechanical hard drives are old tech. SSD will make your laptop 'lightning fast'.

GunJack

You're missing the obvious - in your task manager screenshot you're using 88% physical memory and 87 processes running, there's lots of background carp running. This will lead to lots of pagefile useage and therefore slow the machine down.

Use either CCleaner's Startup tool or msconfig and turn off all the crap from running at startup, then reboot and check task manager agan.

If you're feeling a bit more adventurous, see blackviper's W7 configurations to stop more carp from running when it's not needed...

http://www.blackviper.com/service-configurations/black-vipers-windows-7-service-pack-1-service-configurations/


Oh, and you'll still need an av....when you remove avg use the removal tool

https://www.avg.com/en-gb/utilities

and get avira free from filehippo

https://filehippo.com/download_avira/74187/

searchlight123

AlSto wrote: »

Better still, swap the current HDD for an SSD. Such as this Kingston SSD A400 for £40 and maybe swap out the 1 GB RAM module for a 2 GB RAM module £8

Ten to fifteen minutes to swap both.

No need to back anything up, as it will be stored on the old hard drive.

Just install Windows 7 to the SSD and then move your stuff over from the old drive.

Will solve any problem with slowness and improve the performance of your laptop considerably.
Mechanical hard drives are old tech. SSD will make your laptop 'lightning fast'.

hi alsto
you say no need to back up but how would the new SSD drive fit in the laptop without removing the old HDD. sorry if this is a dumb question but i too would like to upgrade my HP Envy windows 10 laptop to an SSD.