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Hotmail attachment download problem

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  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    meher,

    I read the google thread before this one - I would suggest that you post on the spywareinfo website as the people on there analyse these logs all the time.
    Torgwen.......... :) ...........
  • meheraltaf
    meheraltaf Posts: 1,789 Forumite
    Mr_Skint wrote:
    Ok remove that IB.exe in there tick it then use fix checked and delete post nine
    have you any antivirus as I cant see any in the log........

    I might be blind though.....
    No Mr Skint, you are not blind, I dont have an antivirus, I belive that itself is a virus! ok, let me do that first and will get back to you. (Deleting 9 like I said earlier)

    Like Fran suggests, will post on that other board too, to see another response, just in case the problem persists

    Thanks....you are a gem
    meher
  • withabix
    withabix Posts: 9,508 Forumite
    If you haven't go anyivirus software you are at very high risk, unless you NEVER access the internet on that PC (which you obviously do!).

    I hope you don't enter your credit card/debit card details on your PC EVER or that you don't access online banking!!!!

    This is what IB.EXE is:

    Backdoor.IRC.Lampsy is a Backdoor Trojan Horse that uses mIRC to communicate with a remote attacker. It allows the Trojan's creator to fully control a compromised system.

    irc.lampsy trojan is likely a Trojan and as such, presents a serious vulnerability which should be fixed immediately! Delaying the removal of ib.exe may cause serious harm to your system and will likely cause a number of problems, loss of data, loss of control or leaking private information.
    ........................................................................................................

    ie this particular Trojan could send all of your keystrokes to a thief!

    I SUGGEST YOU DOWNLOAD AND RUN AVG IMMEDIATELY!
    British Ex-pat in British Columbia!
  • meheraltaf
    meheraltaf Posts: 1,789 Forumite
    I still cannot open my word attachments....Ok I have removed IBE.exe

    I ran all sorts of antivirus avaliable, since I live in hospital accomodation these days, I am protected by their firewall, so it should be ok to key in credit card details? I shop online regularly. Fortunatley I never bankonline on my laptop, I do it only at home and I have an antivirus on that PC.

    Anti virus, seem to be such a hassle, it asks for updating and it seems to slow when I logon to my computer. Well, I will run the AVG

    Thankyou iainkirk
    meher
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    meher,

    It has been said on here a few times that antivirus programmes are not very good at removing trojans. I suggest you try Ewido and see what it comes up with. You might need to turn off system restore to clear it.
    Torgwen.......... :) ...........
  • meheraltaf
    meheraltaf Posts: 1,789 Forumite
    What about ad aware SE? Is it any good? I am desperately trying to downlod as many programme now that I am on annual leave and at home, once I return to workplace then I cannot download anything because of their firewall. That is one another reason I havent put any anit virus, at work I am provided one free but no point, it doesnt update, perhaps I am not doing it right, I always seem to get all sorts of messages on my screen, so thought better off without an antivirus.

    I have removed some of the software too from my laptop so that I can download and run programme and clear everything before this weekend.

    I need to register onto the site you have suggested before I post my hotmail attachment problem.

    Thanks Fran, let me try Ewido, at the moment I am downloading ad aware for a scan.
    meher
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    meheraltaf wrote:
    What about ad aware SE? Is it any good? I am desperately trying to downlod as many programme now that I am on annual leave and at home, once I return to workplace then I cannot download anything because of their firewall. That is one another reason I havent put any anit virus, at work I am provided one free but no point, it doesnt update, perhaps I am not doing it right, I always seem to get all sorts of messages on my screen, so thought better off without an antivirus.

    I have removed some of the software too from my laptop so that I can download and run programme and clear everything before this weekend.

    I need to register onto the site you have suggested before I post my hotmail attachment problem.

    Thanks Fran, let me try Ewido, at the moment I am downloading ad aware for a scan.
    Adaware SE is fine, I suggested Ewido because personally I find it better. The antivirus at work is probably set to automatically update, but in any case perhaps you should question this with them. The reason you need an antivirus is that if anything comes in past the firewall or as an email attachment for example, the antivirus will alert you and usually delete or quarantine the virus. However antivirus programmes are not very good at removing worms & trojans which is why you also need software such as Ewido or AdAware which are sometimes able to remove them. As I understand it some files can be left on your computer so people seem to generally suggest on here running the programmes in safe mode (press F8 button repeatedly when you have turned on the computer then use the keyboard to get into safe mode) and also with system restore turned off. If you get any virus, worm etc. it's a good idea to do a google search and find out what it's about & how to get rid of it from the security websites.

    Yes you do have to register but it's only a matter of receiving a confirmation email with a link back to the site to confirm registration.

    All those messages you keep getting on your screen might be because of virus, trojan etc. and by removing them you might get less messages and your computer might run better.
    Torgwen.......... :) ...........
  • meheraltaf
    meheraltaf Posts: 1,789 Forumite
    Fran, I have downloaded and scanned with Ewido...is that it? Like in Ad ware, you have to tick box and 'quarentine' (whatever that means) but Ewido cleans automatically? That is cool.

    Well, yet to give another try over hotmail attachment download. Somehow I get the feeling that this is not a virus issue, it seems like it might be that some vital dll or some sort of active x file is missing...I am just about to register after completeing some housework and let me see if that board could give some suggestions

    Thanks again.
    meher
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