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ASOS next day delivery arrived late (CollectPlus)

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  • IAmWales
    IAmWales Posts: 2,024 Forumite
    jd87 wrote: »
    We can all pick numbers out of thin air to make a point. It's not clever.

    The numbers are not picked out of thin air, you pay an amount for a frequent user service, and you want a refund for a single failure in that service.

    What would you suggest is a more clever way of calculating your refund?
  • Greta_Sharbo
    Greta_Sharbo Posts: 349 Forumite
    IAmWales wrote: »
    The numbers are not picked out of thin air, you pay an amount for a frequent user service, and you want a refund for a single failure in that service.

    What would you suggest is a more clever way of calculating your refund?

    How about 1/365 *£9.95
    Call it 3pence for ease.
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