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Sold motorhome, buyer not happy

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  • molerat
    molerat Posts: 34,580 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ross39 wrote: »
    ......... excuses that they used their savings, the woman bought it as she had came back from abroad and didn't want to sofa surf .................
    Probably hit by the realisation that an old motorhome is not somewhere you really want to be living in the middle of a UK winter !
  • Ross39
    Ross39 Posts: 20 Forumite
    don't bin it but don't reply.

    That was my plan.

    After they text and called me last time, i blocked their numbers so they couldn't contact me again, which has probably wound them up enough to send the letter...
  • Advice still the same. Ignore. Based on what you've said on here they haven't got a leg to stand on, and are going through the motions. It's quite possible they are ill informed and genuinely believe they've got a case, but if they actually get legal they'll find they haven't
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    edited 23 December 2017 at 11:30PM
    It will cost them more to take this to court than they probably realise. Or they do realise and they are attempting to coerce you into enough guilt to pay up. If they approach a solicitor with this, they will discover that for themselves. Keep a record of everything they send you, but do not respond.

    The real victims in this are yourself and the previous owner (if he did not know how badly it was built): whoever built this conversion should not be allowed to work on a pedal car. I built a motorhome for my dearly-missed brother more than 40 years ago, from a scrap caravan and a VW van. I used a new boiler and I added chassis weights for stability. All internal fittings were either properly reconditioned, or new. I fitted correct heating and lighting equipment and had it all rewired by an auto electrician. I reconditioned, upgraded and refitted the engine with new exhaust and Heat Exchangers. Then I took it to a fellow Motor Engineer to be thoroughly tested and certified. It was not a cheap process. That motorhome was last seen by me about 20 years ago, 2 owners after my brother. The owner was still quite happy with it.

    These conversions cannot be done properly by any back street cowboy: I carried it out at the garage where I was workshop foreman, over a period of months, at weekends and holidays, using the correct tools and inside a workshop. I ask anyone who considers buying something like this, to look carefully into the history of it. If it's cheap, there is a reason. You don't get much of a motorhome, even a conversion, for less than £8,000.
    I think this job really needs
    a much bigger hammer.
  • Shaka_Zulu wrote: »
    Who remembers the tale of the caravan on here?

    The one where the seller ended up having to refund even although everyone(myself included) thought they had a stonewall case not to and would win in court?
  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    caveat emptor - the buyer is going to hear my favourite legal phrase at least once or twice if they try to pursue this as a claim.

    The thing they would have to prove is that you knew there were problems with the van and sold it knowing these issues otherwise because your not a salesman etc its the buyers duty to check the suitabuiility etc


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
  • ohreally
    ohreally Posts: 7,525 Forumite
    1,000 Posts Combo Breaker
    Ross39 wrote: »
    She even sent it recorded to ensure i had reciveved it!

    Why did you accept it?
    Don’t be a can’t, be a can.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    ohreally wrote: »
    Why did you accept it?
    How do you know what's in a recorded delivery letter before you sign for it?
  • ohreally wrote: »
    Why did you accept it?
    Not accepting it could prove worse than acceptance.

    If the OP refused to sign for the letter, this would show up on the tracking info and if the matter did actually get to court, it might appear that the OP was not attempting to resolve the problem or would not even communicate with the buyer, something that may go against them.

    Either that or the OP signed for the letter not knowing who it was from.
  • Based upon robpw2 advice it might be worth detailing the pre sales meeting you had with the purchaser, detail length meeting, what points you identified, any q's and clarifications made , how vehicle was inspected etc.

    Type it out and keep it a record for yourself just in case.

    Also keep dated chronology of events and what they said was wrong and when (so if they are making more issues after the initial contact, would suggest over egging the pudding) and your response/nil response. Again for your own records , just in case.
    Debt is a symptom, solve the problem.
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