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mob number

Morning All,
My own mobile phone number is playing up.
When someone tries to ring me on my mob number which I have had for years, another person answers it and it isn't me, when my number is keyed in instead of being used from contacts the same thing happens, but when sending a message to me it is as normal.
This just seemed to happen out of the blue, I took sim card out and threatened it, no different.
Has my mob be attacked somehow, its a worry as my partner couldn't call me in an emergency, I am with Tesco mob.
HELP.
Smudge
«1

Comments

  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    What do tesco mobile have to say about this ?
  • Haven't
    been to them yet this only happened yesterday.
  • I vaguely recall hearing about a scam where a fraudster could contact a mobile company and claim that they had lost their sim, and would get a replacement, with very few security checks. But of course, it could just be an innocent mistake too.

    Have you been receiving more "wrong number" calls than usual recently ?

    Could you try phoning the number in question from another phone and just speak to the person that answers ..?
  • Jon_01
    Jon_01 Posts: 5,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I vaguely recall hearing about a scam where a fraudster could contact a mobile company and claim that they had lost their sim, and would get a replacement, with very few security checks. But of course, it could just be an innocent mistake too.

    Have you been receiving more "wrong number" calls than usual recently ?

    Could you try phoning the number in question from another phone and just speak to the person that answers ..?

    The system won't allow two sims with the same mobile number to be on the network at the same time. If the op's number had, had a new sim issued to someone else then his sim would have stopped working at the same time the new sim went live.

    It could be a porting error somewhere? You need to get Tesco mobile to have the 'network support team' look into it.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Get onto Tesco to look into it.
  • Ant555
    Ant555 Posts: 1,603 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    if you ring someone (say, your own phone or a friends mobile) then what number shows up on the other end - is it your number that appears to be making the call?

    ...I took sim card out and threatened it, no different.
    Also, the thought of you threatening your sim card has made my day. :rotfl:
  • lammy82
    lammy82 Posts: 594 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Could you have accidentally set a call divert? This would mean that phonecalls were forwarded but SMS would arrive as normal.

    To cancel any such divert, dial ##21# on your mobile and press the call button.
  • When sending a message it goes to the person I sent it to but it comes up with different number than mine.
    Will look into the call divert thing.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Your situation could have been resolved by now .
    I cant understand why you havent called the carrier :huh:
  • Will be going into Tesco on the morrow to sort it out.
This discussion has been closed.
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