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Has Argos Returns Policy Changed?

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  • SnowTiger wrote: »
    Argos' returns policy has changed significantly over the years. This is from 1984:

    argos.png

    At that time they asked only that returned items were undamaged, with original wrapping and a receipt. And the guarantee applied to "everything" they sold.

    You can view previous Argos catalogues at https://issuu.com/search?q=argos%20catalogue.

    :rotfl:

    That was 33 years ago!A lot of things have changed drastically in that time - including customers!
  • . . . and what is Argos supposed to do with a used second hand cleaner?

    Probably the same as what Amazon do with the hundreds (thousands?) of returns they get on a weekly basis.
  • Probably the same as what Amazon do with the hundreds (thousands?) of returns they get on a weekly basis.

    Stick them on the Amazon Warehouse section after deducting an amount from the returnee for the decreased value?
  • Stick them on the Amazon Warehouse section after deducting an amount from the returnee for the decreased value?

    Exactly, or the Argos equivalent. I have never had a deduction made by Amazon for returning used items.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Exactly, or the Argos equivalent. I have never had a deduction made by Amazon for returning used items.

    And one day you might find that you no longer have an Amazon account. Plenty of threads on here where customers have had their accounts closed for a high return rate/ abuse of their returns policy - and this can extend to anyone at the same address with an account.
  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    I would take it back to a different Argos store if possible.
    Don't mention if asked if it has been 'used' just be honest & say it is too heavy.
    I have found & read on here that different stores have different attitudes to returns.
  • I would take it back to a different Argos store if possible.
    Don't mention if asked if it has been 'used' just be honest & say it is too heavy.
    I have found & read on here that different stores have different attitudes to returns.

    Just be honest? What part of honesty are you choosing to take?
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