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Returning damaged washing machine

jamesdcfc87 · 2017-11-08 19:01:08

We bought a new washing machine online, installed it incorrectly which led to damage. I may have exagerrated a bit on the phone describing what had happened, before I realised we had caused the damage ourselves. They sent a replacement next day and installed it for free, the guys installing it saw what had happened to the…

Comments

Spank Posts: 1,751 Forumite

8 November 2017 at 11:43PM

If they do charge you for the new machine you should demand your old one back as you Will have paid for two. If your lucky they can't get it back to you and at the least you can negotiate
A goos reduction off the new machine

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