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Not admitting liability
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I am sorry I don't know the difference, she hit my car and caused damage so she is liable... therefore is liable for costs incurred to me, which is the excess of £350 that's what I am trying to claim back. So she has to accept liability so I can claim my money back, if she doesn't accept I don't get my excess back? I am meant to chase this? Thought that's what I paid my insurance for?
As previously advised your insurer has no interest in your excess - it's down to you to pursue it yourself.
Before going to the cost of a court claim (which you only get back if you win) you should attempt to get it reimbursed from the third party insurer.
If they continue with the not liable stance then you will have to provide proof of the negligence you allege to the court. And although any claim will be against the driver it will be defended by his insurer.0
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