SCS Law & Smart Parking

Umkomaas

They have redacted the report so only half of each registration is visible. The part I can see matches the second half of my reg exactly.

I'd go back to them and ask, in order to narrow the issues prior to this go to court, they reveal the full VRM of the vehicle in question.

The nature of their reply will form part of your evidence to be presented before the court.

Immy_007

i have received a letter from SCS law as well requesting payment for a car parking fines i received by overstaying the 3 hours free time

i did not appeal as i was advised to ignore which i did and now after 2 years since the alleged date of contravention i have got a letter from SCS and given me 30 days to reply or they would take court proceedings. Either to acceot the charge, pay part or disoute

what grounds can i use? i have only 4 days to reply back so any immediate urgent advise is appreciated

Many thaks

manwyl

Hi Immy_007,

I think the regulars will suggest starting a new thread to avoid any confusion and to have a read of the sticky posts for general information and advice. Having said that, also have a look at my original link above to see how your SCS letter compares to mine and the drafted reply. If your SCS letter is the same/similar to the one they sent me it may give you some pointers which might prove helpful in the short time you have to reply.

So, please remember to start a new thread and good luck

manwyl

Here is my drafted reply. Please feel free to comment/suggest changes or additions. Thanks -

I am in receipt of your letter dated **** ********* ****.

I'd like to point out an obvious/deliberate flaw in Smart Parking's system. Why does Smart Parking allow a registration number, that hasn't entered the car park, to be inputted into their ticket machines? If Smart Parking operate live monitoring they could easily avoid a lot of hassle for everyone concerned by only accepting registrations that have been detected by the ANPR cameras.

It should be easy to compare the transaction log with the ANPR log to identify exactly which of these transactions aren't directly associated with a vehicle in the car park at the time. The transaction at 14:46 is 2 minutes after the ANPR cameras detected my car entering the car park. It is therefore highly likely this was my transaction.

Please reveal the full information for this transaction along with the full registration number to allow the issues to be narrowed prior to going to court.

I disagree completely with your penultimate paragraph. When a car park is for the use of customers and non-customers how can Smart Parking expect to be able to ensure parking for Matalan customers? Total nonsense. People park there because it's convenient for Matalan but also for the Cheltenham Town centre in general. Therefore any potential loss is limited to the cost of a parking ticket which, in this case, was paid for. The penalty has no legitimate purpose. Smart Parking are being intentionally punitive.

I too expect a reply within 14 days to provide the information requested and/or informing me this matter has been concluded.

beamerguy

manwyl

Don't expect SCS to give a suitable reply ... if any.

The more they ignore you, the better for you

manwyl

Thanks guys. I will get this sent in the post tomorrow and update you all again when I hear back

Coupon-mad

after the ANPR cameras detected my car entering the car park. It is therefore highly likely this was my transaction.

Have you already blown your toes off by saying who was driving then? The above pretty much does.

Avoid those words if you have not (must admit had no time to read back to page one!).

Do you have to post it, is there no email for SCS Law? Waste of a stamp (don't pay for signed-for).

manwyl

Yep, already let that cat out of the bag during the appeal stage with POPLA before I realised it's importance and joined this forum.....

Coupon-mad

Ah, OK, never mind it's only Smart who sue nobody except for half-baked odd ones in Scotland.

manwyl

We've had another reply -

https://www.dropbox.com/s/8v0uvvwoqkutgky/Image%20%2833%29.jpg?dl=0

They're annoying me now. See them in court?