John Lewis partnership card

[Deleted User]

I cannot transfer online from my bank account to their online account as it keeps rejecting my payment and telling my that my debit card which has been perfectly Ok until a day or so ago won't work at all. I am going to Bluewater today to have a word or three with them and pay it by cheque

Gers

JackieO wrote: »

I cannot transfer online from my bank account to their online account as it keeps rejecting my payment and telling my that my debit card which has been perfectly Ok until a day or so ago won't work at all. I am going to Bluewater today to have a word or three with them and pay it by cheque

Hi Jackie

Shouldn’t need your debit card number to do a faster payment from your bank account.

Just need to use the JL account number and your own credit card number so the dosh can be allocated to your account.

Hope it’s sorted soon for you.

System

JackieO wrote: »

I cannot transfer online from my bank account to their online account as it keeps rejecting my payment and telling my that my debit card which has been perfectly Ok until a day or so ago won't work at all. I am going to Bluewater today to have a word or three with them and pay it by cheque

The payment details appear to be here

It says:

You can pay via your respective bank's telephone and online services.
Our bank details (for phone or online banking payments) are:

Sort code: 40-63-02
Account number: 10000000

Always make sure you use your 16-digit Partnership Card number as the payment reference.