UK Credit card using less than current Exchange rate for US based purchases

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  • fifeken
    fifeken Posts: 2,702 Forumite
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    If they go to the airport today and ask for 1000 US dollars - They pay 674 UK pounds - roughly. If I were to do the same thing abroad via Santander/Mastercard I now know they would be charged ~1350UK P.

    Thats wrong. Why do they do this?
    You haven't supplied any evidence of this, so as far as readers here are concerned, they don't. Your friends are wrong and you are wrong until any evidence shows otherwise.
  • Bevereeno78
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    Ok - see attached. Screen Shot 2017-11-05 at 11.02.06 AM.png
  • Bevereeno78
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    24.15USD at Safeway - 0.7734GBP -having a time trying to attach a pic on this site...
  • Marchitiello
    Marchitiello Posts: 1,266 Forumite
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    24.15USD at Safeway - 0.7734GBP -having a time trying to attach a pic on this site...

    And what was the value charged in GBP in your screen shot? £18.68 by any chance?
  • Bevereeno78
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    Yes - that is what was charged.
  • Bevereeno78
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    At no point has 1USD = 0.7734 GBP. So why has MasterCard used this value to charge?
  • PeacefulWaters
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    Yes - that is what was charged.
    Works out at pretty much a clean exchange rate with a 3% fee added by the credit card issuer.

    So what's the problem?
    At no point has 1USD = 0.7734 GBP. So why has MasterCard used this value to charge?

    You're missing the card issuer charging a fee in the region of 3%.
  • eskbanker
    eskbanker Posts: 31,144 Forumite
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    At no point has 1USD = 0.7734 GBP. So why has MasterCard used this value to charge?
    $1 was between £0.77 and £0.78 pretty much throughout August (https://exchange-rates.org/history/GBP/USD/G/90), exactly when was the transaction your friend is looking at and what do you believe the rate was that day?
  • fifeken
    fifeken Posts: 2,702 Forumite
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    The UK Pound to US dollar has never been 0.7 nor even close.
    At no point has 1USD = 0.7734 GBP. So why has MasterCard used this value to charge?
    See what you're doing? You're mixing up whether it's dollars to pounds or pounds to dollars. One is the inverse of the other.

    This was first offered as the cause in post #3.
  • Marchitiello
    Marchitiello Posts: 1,266 Forumite
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    At no point has 1USD = 0.7734 GBP. So why has MasterCard used this value to charge?

    That is different than your previous statement that $1.00 would be charged £1.35, isn’t it?

    This is close enough with what everybody has been saying in this thread from the first response. You first thought that Santander was basically applying the conversion the other way around. After finally convincing you to check your evidence, we finally came to the conclusion that they were charged the expected exchange rate plus a forex exchange fee.
    The MasterCard exchange rate will never match exactly the interbank exchange rate quoted on the trading reports. The same as they do at the airport .
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