Is this a Data Protection Breach

Cotta · 6 November 2017 at 12:00PM

PeacefulWaters wrote: »

Start the bidding at £250?

Too high, the OP won't be taken seriously.

PeacefulWaters · 6 November 2017 at 12:53PM

Cotta wrote: »

Too high, the OP won't be taken seriously.

It's in line with FOS payouts.

And if the bank don't take it seriously they'll still offer £50 to make it all go away.

Outsider_83 · 6 November 2017 at 5:36PM

They have offered £200 but have assured me there will not be one penny more paid whether I take it to the ombudsman or not.

PeacefulWaters · 6 November 2017 at 6:08PM

Outsider_83 wrote: »

They have offered £200 but have assured me there will not be one penny more paid whether I take it to the ombudsman or not.

Grab it.

Although I'd be intrigued to see what happens if they refuse an FOS order.

In fact once you have cleared the £200 cheque I'd raise a new complaint about that "not a penny more" comment and definitely refer it to the FOS regardless of any settlement offered.

Cotta wrote: »

Too high, the OP won't be taken seriously.

Ner ner ner ner ner. Or something like that.

Cotta · 6 November 2017 at 10:59PM

PeacefulWaters wrote: »

Grab it.

Although I'd be intrigued to see what happens if they refuse an FOS order.

In fact once you have cleared the £200 cheque I'd raise a new complaint about that "not a penny more" comment and definitely refer it to the FOS regardless of any settlement offered.

Ner ner ner ner ner. Or something like that.

Not £250 but point taken.

gravel_2 · 7 November 2017 at 12:06AM

In order to raise any kind of damages claim you would actually need to have suffered a loss, which you don't appear to have.

You may have cause to raise the matter with the Information Commissioner's Office but her only power is to fine the bank - which goes straight to the ICO.

Outsider_83 · 7 November 2017 at 1:28AM

They said that if there was a case of the Ombudsman paying more than £200 it would look at it.

tempus_fugit · 7 November 2017 at 4:09AM

Last year I got £350 from my pension provider because they sent some pension details to the wrong person. I didn't ask for it, they just told me of the breach and offered me £350, which I gladly accepted. I'm not sure exactly what info they had sent or if this was in any way worse than in the OP's case, but this amount was offered despite there having been no "damage" done as such.