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Receipt of : Guaranteed Pension Credit = income & capital are ignored = full CTR ?

Hello, I wonder if somebody can please qualify or confirm the following statement and provide a layman's definition of what a "passport to benefits actually means"?

If you get the guarantee credit part of Pension Credit, your income and capital are ignored and you will get full CTR

Link removed to CAB Statment as new user its not allowed.

My story is:
My Mum Aged 76 is / or was in receipt of the guarantee credit part of Pension Credit
it was only a small amount something like £12

Yet two years ago mum got a massive bill from council asking for repayments of overpayment of benefits CTR and HB and she was in a dreadful state, stressed and very very upset.

I took her to Citizens Advice with bundles of paperwork from the council and the adviser told us as MUM has the guarantee credit part of Pension Credit she has a PASSPORT to a host of benefits and that we should have never been sent any demands for repayments.

long story short :
Mums Capital had actually gone over the £16'000 threshold due to a cancelled holiday and they just happened to ask her for all her ISA and capital statements around the same time.on that occasion the Council had to juggle all their figures and write off the loin share of their claims..

HOWEVER:
In July this year (2017) the DWP have again asked mum for Statements of Capital and then withdrawn the guarantee credit part of Pension Credit and suggested that MUM now owes them overpayments dating right back to July 2016 ! to top this off we had to get everything Scanned twice, once for the council and once for the DWP ?

WHAT ARE GOVERNMENT EMAIL ACCOUNTS AND I.T systems FOR ?
and why can't they just both use the same set of scanned documents?

We have been told twice on different occasions by the C.A.B that income and capital are ignored and you will get full CTR and some H.B.
And we was also told this same statement that at the COUNCIL Offies by the adviser !

So my questions are..

A. As my mum has this so called Passport to benefits why have they withdrawn it?
B If your income and capital are ignored and you will get full CTR why have they again asked her for full statements of Capital
C. why have they withdrawn the guarantee credit her income has not raised (other than bonus payments on isa's).
D. how can I get a firm Definite Answer to these questions and perhaps take it to an Appeal

In the mean while My mums is facing paying back close to £5000 or is it £2000 ?
Yes we have two sets data from the council and sums don't equal to the same info I was given in an email from the Benefits Officer after using software to adjust for Diminution of Capital.

Mum is worried to death that they think she is a crook and is at risk of losing her council flat. yet again they seem to give her some very misleading information.

Without current Access to all her files at home.
I est.
from memory her state pension + a small Sainsbury Pension equal approx. £145 per week.. Her Capital has actually floated from 15k up to 18.5k over the last 12/15 months..

OH question E

E. how long has the Capital lower and higher limits been capped at £10k and £16k ?
I've been told this is about 20years at the same level .. if this is true its a scandal because
£16'000 in 1997 was worth a lot more than it is in 2017 Y/N

thank you for reading..
«1

Comments

  • poppy12345
    poppy12345 Posts: 18,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm not sure why you thought that capital is ignored? Anything over £10,000 and it affects it £1 for every £500. Over £16,000 and it stops completely.
  • Icequeen99
    Icequeen99 Posts: 3,775 Forumite
    poppy12345 wrote: »
    I'm not sure why you thought that capital is ignored? Anything over £10,000 and it affects it £1 for every £500. Over £16,000 and it stops completely.

    That's not correct for pension credit. There is not upper limit - so if you have savings of £20,000 then you have tariff income added to your weekly income but if that results in some GPC then you will passport through to Council Tax normally.

    OP - you need to work out whether the rise in capital has put your Mum over the GPC limit.

    I think you have misunderstood what you have been told possibly - the passport is from GPC to full HB and CTR. But GPC takes into account capital on a tariff basis - for every £500 or part £500 over £10,000, £1 is added to your weekly income figure.

    IQ
  • xylophone
    xylophone Posts: 45,995 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    write off the loin share of their claims..

    Their pound of flesh?:eek:

    https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs48_pension_credit_fcs.pdf may be worth a read.
  • Rick_Harmer
    Rick_Harmer Posts: 5 Forumite
    edited 1 November 2017 at 12:46PM

    "I'm not sure why you thought that capital is ignored? Anything over £10,000 and it affects it £1 for every £500. Over £16,000 and it stops completely."
    Originally posted by poppy12345

    believe I understand them Figures..
    This is why it's confusing : Citizens Advice states from their web site and in person

    If you get the guarantee credit part of Pension Credit, your income and capital are ignored and you will get full CTR

    Even after we dealt with DWP 1st time around we was told that the Pension Credit was a passport to help with dental care and other stuff plus the upper limit no longer applied to her savings or capital figures.. I clearing remember this and said its bizarre ..
  • sheramber
    sheramber Posts: 24,731 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    details here http://www.rights4seniors.net/content/guarantee-credit with a calculator you can use to check it it is due.

    CAB have given the wrong information or it was misunderstood.
  • Icequeen99 wrote: »
    That's not correct for pension credit. There is not upper limit - so if you have savings of £20,000 then you have tariff income added to your weekly income but if that results in some GPC then you will passport through to Council Tax normally.

    OP - you need to work out whether the rise in capital has put your Mum over the GPC limit.

    I think you have misunderstood what you have been told possibly - the passport is from GPC to full HB and CTR. But GPC takes into account capital on a tariff basis - for every £500 or part £500 over £10,000, £1 is added to your weekly income figure.

    IQ
    can you please confirm GPC (meaning) = guaranteed Pension Credit
    Mums Capital went up to £18.600
    she had a small amount of guaranteed Pension Credit Estimate (£9 0r maybe £12).
  • xylophone wrote: »
    Their pound of flesh?:eek:

    ageuk org uk
    may be worth a read.

    The part that catches my eye is :

    Changes you do not have to report in an AIP
    During an AIP, you do not have to tell the Pension Service about
    changes in your ‘retirement provision’, which is defined as:
     capital
     occupational, personal, private, stakeholder and overseas pensions
     payments from an equity release scheme
     annuities
     payments from the Financial Assistance Scheme or Pension Protection
    Fund.

    Note
    If you receive Housing Benefit and/or Council Tax Support from your
    local authority and you receive only the Savings Credit part of PC,
    you need to tell the local authority if your savings go over £16,000 –
    whether or not you have an AIP. You may no longer be entitled to
    Housing Benefit and/or Council Tax Support.
    Increases in your income and capital in an AIP
    During an AIP, adjustments are made for any regular increases to your
    State Pension and private pensions. For example, if your occupational
    pension increases each April in line with inflation, The Pension Service
    makes an adjustment for this automatically.
    Other increases in your retirement provision (such as a Premium Bond
    win or an inheritance) do not affect your PC entitlement while your AIP
    continues and do not have to be reported.

    can someone expand what is AIP (meaning)?
    thank you
  • xylophone
    xylophone Posts: 45,995 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    AIP (meaning)?

    Assessed Income Period. See p24 of Age UK link.
    1. sheramber wrote: »
      details here R E M O V E D L I N K with a calculator you can use to check it it is due.

      CAB have given the wrong information or it was misunderstood.

      MUM is 76 years old please see following info:

      Do I need to tell you if my circumstances change?

      If you are 65 or over and get Pension Credit, you may not have to let us know of
      changes to how you fund your retirement for a set period of time - for example
      changes to your savings investments and occupational or personal pensions. This
      is called an ‘Assessed Income Period’ and can last for up to five years. If you are
      over 75, there is no time limit.

      If you do not have an assessed income period, you should tell us of any changes
      in your circumstances.

      Even if you have an assessed income period, you should tell us straight away
      about changes other than how you are funding your retirement

      From Same gov Fact sheet:
      If you are aged over 75 and have an AIP with no end date, it will remain in place
      until your household circumstances change, for example if you move into a care
      home or if you become a member of a couple.

      When your AIP ends you will need to tell us about any change to your
      circumstances, including pensions.
      I think My question now is to search Mums Paperwork and find out from award letter/s
      if she had a END DATE ...because the gov seem to have moved the goal posts on the end dates ...

      if the letter does not state an END DATE... We need to appeal I guess...
    2. xylophone
      xylophone Posts: 45,995 Forumite
      Part of the Furniture 10,000 Posts Name Dropper
      You are sure that your mother had an AIP?
    This discussion has been closed.
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