Next directory reduced my credit to £0 !!!

storey2704

Long story short -
Next directory have now reduced my credit limit to £0 . They advised me that they checked my file with a credit reference agency and have now decided to not offer me credit anymore.
I have been customer for approx 2 years. Not sure if there is anything I can do.
They advised me that if I pay my monthly bill on time for the next 6 months I MAYBE have credit with them.
Can I do anything??
My credit file has not really changed since I took an account with them 2 years ago.

lindsaygalaxy

I had the same thing happen to me from them, having never missed a payment, and 2 months before them hiking my credit limit from £300 to £1000!
I can not even access my account online to pay have to do it frmo the statement.

They also happily sent me the new catalogue and charged me, and when i complained said my account was not closed and so I wouls still recieve them until I paid the account off and then closed it.

SPARKY16

The same thing happened to my daughter last year and a few people on here were saying the same had happened to them i think it was before xmas you might be able to find the thread

jonesMUFCforever

They are probably doing OP a great favour here as store cards APR' are horrendous.

ontheup_3

storey2704 wrote: »

Next directory have now reduced my credit limit to £0 . .........................................................
They advised me that if I pay my monthly bill on time for the next 6 months I MAYBE have credit with them.

It might be a daft question but if your limit is £0 how can you pay on time for the next 6 months lol

custardy

did the same for me,had £2k credit limit but it was clear(infact i was £15 over due to a billing error). TBH i only used it for the sales.placed an order and got a letter saying the were not offering me credit anymore.
so i just called up and closed the account.took 3 more calls to get the £15 though

oldagetraveller

ontheup wrote: »

It might be a daft question but if your limit is £0 how can you pay on time for the next 6 months lol

There might be an outstanding balance on the card which needs paying monthly? Has the OP given the full story? Maybe she/he has either not paid or paid late on occasion. Or maybe she/he has other cards and doesn't manage them well or something else not divulged that has affected credit file.
Also agree with ejones999, pay it off, cut it up and cancel!

spongebobby

same happended to me today reduced from 3600 to 1500 never late always pay over min amount, been with them for 5 years. They did this last year as well, said it was a new credit checking system they have that reviews it 6 monthly but 6 months ago put it up to 3600. My credit file had not changed. Awaiting a letter, at least it will save me money at christmas as i wont be tempeted to use it.

There loss :T

empfun

Next recently reported a £6 million dollar loss as a result of credit fraud. I don't blame them for taking precautionary measures given this experience.

Dylanwing

Shop elsewhere.........

BREX

Same happened to me Wednesday...had a £3600 credit limit...owed £571...my washing machine blew up ordered a new one (£260 inc del and fitting)...phone call comes ..cant having washing machine as credit check has been done reducing my limit to £260 .... never defaulted on payments ..always paid more than the minimum amount...yesterday paid off full amount :T and closed account...least its one less debt:rotfl: :j:A