Help needed with accident

debtdebt

tasticz wrote: »

If you go directly with third party insurers, ask them to provide you with a courtesy car with 0 excess or they pay for the collision damage waiver for the courtesy car they provide you with.

you can always go to your own insurers and make a claim if third party don't play ball

If the OP has to pay an excess for their own car, receiving a hire car with zero excess would put them in a better position than they would be in than if they were in their own car. The most you can expect is for the hire car insurance to match the OP's excess.

NBLondon

Cammywatson033 wrote: »

Couple more questions, the other woman’s insurance called tonight and spoke to my fianc!e, advised that the hire car would be a Ford Focus or something similar! We have a Land Rover Freelander 2, could I fight for a courtesy car in the same size class as this, rather than a small hatch back?

If you are using it for work; you could make a case for needing an equivalent vehicle. If the issue is carrying capacity rather than 4x4 ness - a Focus estate would do or a C-Max is a closer match so you could ask if you (fianc!) didn't at the time.