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BT speed test

MoneyPenny_2 · 2017-10-12 08:49:21

My BT broadband using their own speed tester, for which you need to be logged into your BT account, invariably registers 52 Mb/s for downloads, whereas using the recommended Broadband Choices Tester it regularly says the download speed is under 12MB/s. How would you interpret this?

Comments

ktee_uk Posts: 67 Forumite

21 October 2017 at 3:18PM

I ran a speed test and only registered less than 1 Mbps.
I used BT chat service and they checked remotely and fixed a problem
Now up to 8 Mbps which I can now stream with
Very good service I thought with the chat thing. They also called back next day to see if the fix was still running.

Mortgage free after 12years
Saving for early and comfortable retirement
"If you want to forget your worries, wear tight shoes"
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