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Outlook 2010 issue

GT60
GT60 Posts: 2,367 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi

My e mail client outlook 2010 became corrupt so
Here is what I have done
Deleted office
Ran ccleaner
Gone to local disc prog files, prog x86 and local user and deleted everything to do with outlook
Ran disc cleaner by right click on local disc and system files
Ran ccleaner again
Reinstalled office
Come to open outlook and it still has the old e mail address data file yet I am sure I have deleted them.
When it sends me to the location the old e mail data address is still there.
What am I doing wrong?
All I want is a clean install of outlook so I can start again fresh with no details.
Thanks
Spending my time reading how to fix PC's,instead of looking at Facebook.
«1

Comments

  • Le_Kirk
    Le_Kirk Posts: 25,083 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Did you want to delete all your emails and contacts etc? In which case you need to delete the .pst file. This is located at: “C:\Users\[Your Name]\AppData\Local\MicrosoftOutlook”
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    That file is missing
    When I try to open outlook now I get the error message
    " cannot start m soft outlook. Cannot open outlookwindow.
    The set of folders cannot be opened.the file C:\users\.......\documents \joeblogs@talktalk.net.pst is not an outlook data file (.pst).

    The email address it names above has been deleted previously along with another e mail addy.
    Thanks
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • Le_Kirk
    Le_Kirk Posts: 25,083 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Did you delete the file? Is it anywhere else on your system? Do you have a back-up .pst file? If no to all these try this link.
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi thank you for that
    I've just deleted office of the pc again
    I will reinstall off and see what happens.
    At least it's not just me who is over zelas in deleting stuff.
    Thanks again
    :)
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I don't understand it or I cant get it to work https://www.howto-outlook.com/faq/newprofile.htm


    I went to user ac and clicked on the mail applet clicked on e mail AC then add new account and entered my e mail addy and all my details then closed everything and tried to open outlook and still get the PST messaged.
    or do I have to make a completely new e mail addy?
    thanks
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • qsk
    qsk Posts: 470 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    I had a similar issue with my Gmail account a few days ago. What I had to do is to 1) remove data file; 2) remove account and 3) add account again, all done through Mail app of the control panel. I tried the same steps earlier from Outlook 2010 itself but the problem persisted. This is on Win10. I once had to do the same from Outlook itself on Win7 and it went through smoothly...
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi ya I am really struggling with this issue and seriously considering doing a clean install of the Windows 10 OS and starting again.
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • To solve Outlook PST error issues, you can get a help of Inbox Repair Tool. You can also try a third party Outlook PST repair software to fix any kinds of Outlook errors.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    shivguptag wrote: »
    To solve Outlook PST error issues, you can eat :spam:

    You know what to do. :)
  • Biggles
    Biggles Posts: 8,209 Forumite
    1,000 Posts Combo Breaker
    Did you try the 'Repair' facility in Windows Settings, Apps, Microsoft Office, Modify? That usually sorts any program corruptions.
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